3PL Fulfillment Manager

About Trafilea
Trafilea is a Consumer Tech Platform for Transformative Brand Growth. We’re building the AI Growth Engine that powers the next generation of consumer brands.
With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we combine technology, growth marketing, and operational excellence to scale purpose-driven, digitally native brands.
We own and operate our own digitally native brands (not an agency), with presence in Walmart, Nordstrom, and Amazon, and a strong global D2C footprint.

Why Trafilea
We’re a tech-led eCommerce group scaling our own globally loved DTC brands, while helping ambitious talent grow just as fast.
🚀 We build and scale our own brands.
🦾 We invest in AI and automation like few others in eCom.
📈 We test fast, grow fast, and help you do the same.
🤝 Be part of a dynamic, diverse, and talented global team.
🌍 100% Remote, USD competitive salary, paid time off, and more.

Job Responsibilities
As 3PL & Fulfillment Manager, you’ll oversee end-to-end logistics performance across our fulfillment ecosystem.
You will:
Drive operational excellence across inbound, outbound, returns, and replenishment processes

Ensure 3PL partners consistently hit aggressive SLA and capacity targets

Lead fulfillment scalability initiatives across D2C, Amazon, Wholesale, Subscription, and B2B channels

Build and strengthen strategic relationships with 3PL partners, carriers, and suppliers

Act as Bar Raiser for Amazon operations, setting the benchmark for replenishment, allocation, and inventory performance

Lead global warehouse audits and ensure operational compliance across multiple regions

Partner with IT, BI, ERP, Finance, and Commercial teams to implement AI-driven operational improvements

Drive automation and predictive models to reduce manual work and improve logistics decision-making

Lead strategic network expansion initiatives, including new warehouse launches and integrations

Build scalable omnichannel processes that improve efficiency, customer experience, and cost optimization

5+ years of experience in 3PL, Fulfillment, Logistics, or Supply Chain operations

Proven experience managing inbound, outbound, returns, replenishment, and omnichannel operations at scale

Strong experience working with 3PLs, warehouse operations, and SLA performance management

Experience leading operational improvement, scalability, and cost-efficiency initiatives

Strong analytical and problem-solving skills with a data-driven mindset

Experience working cross-functionally with Operations, IT, Finance, BI, and Commercial teams

Strong understanding of Amazon operations, replenishment, allocation, and inventory management

Experience with ERP, BI, AI, or automation tools within logistics environments

Advanced Excel skills (pivot tables, formulas, databases, reporting)

Intermediate or higher English proficiency