ABA Scheduler

Location: Remote 

Job Type: Full-Time

Schedule: 9am to 5:30pm PST

Compensation: $20 - $24 DOE

Position Overview

We are seeking an experienced, proactive ABA Scheduler to lead scheduling efforts across our behavioral health programs. This individual will play a key role in driving efficient operations by managing daily scheduling needs, scheduling assessments resolving conflicts, and creating long-term scheduling solutions for both clients and staff. A successful candidate will be a strong communicator, a team-oriented leader, and someone who thrives in a fast-paced, dynamic environment.

The Scheduler will work closely with parents, Behavior Technicians, BCBAs, Supervisors, trainers, and the recruitment/onboarding team to ensure that newly hired staff are successfully matched with clients. This role requires strong interpersonal skills, initiative, and the ability to improve processes while providing a high level of customer service to both internal teams and client families.

Key Responsibilities

• Lead day-to-day scheduling operations, including real-time adjustments due to cancellations, staff changes, or client needs

  Scheduling assessments in-clinic

  Communicate effectively and professionally with parents, technicians, clinical supervisors, and internal departments

  Take initiative in identifying and implementing new scheduling strategies or tools to streamline operations
  Collaborate with the recruitment and onboarding teams to match new hires with upcoming client sessions

  Serve as a liaison between clients, BCBAs, Supervisors, and staff to coordinate overlaps, training schedules, and permanent caseloads

  Notify staff and families of updated schedules and reroutes in a timely and courteous manner

  Track and manage client and technician availability, ensuring alignment with service needs

  Handle last-minute changes and provide immediate solutions with minimal disruption to services

  Assist with staff interviews or operations projects as needed

  Monitor session cancellations and follow company policies on make-ups and documentation
  Maintain accurate records and systems related to schedules and availability

  Attend internal meetings and trainings; represent Burnett Therapeutic Services with professionalism and warmth
  
  

Qualifications

• Minimum of 2 years experience in scheduling  or clinic operations, preferably within ABA, autism services, or healthcare.

  Excellent verbal and written communication skills