Account Executive, PBA Enterprise Client Services

About Judi Health

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,

Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and

Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.

Position Responsibilities:

Responsible for the overall satisfaction and retention of large enterprise employer commercial client(s) book of business

Serve as the relationship owner on assigned book of business, incorporating internal support where and when as needed to foster relationships with C-suite, influencers, and decision makers at the plan

Develop strategy plans, with support of clinical account consultant and account manager

Support member and client satisfaction execution and net promoter score goals

Provide deep and approachable plan recommendations with support of reporting and internal stakeholders

Maintain thorough knowledge of contractual obligations assigned book of business, including financials, performance guarantees, terms, and regulatory/compliance

Lead the account team in managing client vendor relationships as appropriate

Lead client renewal process, including contract management

Lead ownership of performance guarantee reporting and maintenance

Lead regulatory and compliance components Interpret current pharmacy and healthcare trends, and meet with clients to provide proactive recommendations for plan management; find ways of adding value to the client curating offerings tailored to the client’s specific needs

Identify and contribute to process improvement efforts across Capital Rx

Assemble internal resources to overcomes challenges

Anticipates customer needs and proactively identifies new opportunities within assigned accounts

Develop a comprehensive knowledge of our business, including products and services. Strong ability to field questions from the client side, answer them and answer them correctly

Review and advise on JUDI product roadmap to ensure current priorities and milestones will meet the client expectation

Required Qualifications:

Must reside in the Pacific Standard or Mountain Standard time zones

5+ years’ experience in the pharmacy benefits management industry

Bachelor’s or advanced degree in health administration, business, or relevant professional experience

Exceptional business acumen

Strong client de-escalation skills, organizational skills, and creative problem solving

Strong data analysis and presentation skills

Financial and statistical reporting knowledge and experience

Project management experience preferred

Ability to exercise considerable judgement, maintain confidentiality, and act in a diplomatic manner

Travel is estimated to not exceed 25% in the busiest times of year

Progressive staff management experience

An educator who is trustworthy and willing to share information and serve as a mentor

Ability to independently identify, research and resolve issues

A person who can relate to people at all levels of an organization and possesses excellent communication skills

An excellent facilitator who is experienced in resolving conflicts between different parties to a dispute

A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective

A strategic planner with sound technical skills, analytical ability, good judgement, and strong operational focus

Ability to work with peers in a team effort

Demonstrated ability to manage multiple priorities and deadlines

Ability to work extended hours, weekends, and holidays pursuant with industry demands

Proficient in Microsoft Office and industry related software programs

This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job.

Remote, US Salary Range
$129,600—$204,500 USD

Denver, CO Salary Range
$150,000—$187,500 USD

All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.