Account Executive, Teifi Labs

Teifi Digital is a Shopify Plus Platinum partner that specializes in solving complex e-commerce challenges. They are seeking an Account Executive to manage inbound sales for their Shopify products, focusing on high-volume pipelines and effective communication with both clients and co-sellers.

Responsibilities

• Own inbound Workmate sales cycles from first call to closed-won
• Manage a high-volume pipeline with short sales cycles
• Run frequent demos of Labs products
• Clearly communicate how Workmate solves real retail operational problems and why it’s valuable
• Co-sell closely with Shopify Retail Account Executives
• Act as the primary Teifi Labs contact for Shopify-referred Workmate leads
• Ensure fast follow-up, tight communication, and smooth deal progression with co-sellers
• Lead effective discovery sessions to understand merchant workflows
• Scope Workmate use cases including inventory management, service-based workflows, employee management, and retail operations
• Partner with Solutions Engineering and delivery leads when complexity increases
• Build clear, accurate proposals aligned to delivery expectations
• Ensure clean, well-documented handoffs to delivery teams
• Capture requirements, assumptions, and constraints clearly
• Proactively identify friction in the sales and handoff process
• Continuously improve documentation, tooling, and workflows to support scale
• Stay current on the Workmate product roadmap and newly shipped features
• Bring structured merchant feedback to Product and Delivery teams
• Maintain accurate CRM data, notes, and forecasting
• Report clearly on pipeline health, conversion, and revenue

Skills

• Comfortable running frequent demos and merchant-led conversations
• Clear, structured documentation and strong organizational habits
• Able to operate quickly without sacrificing clarity or accuracy
• Previous sales experience
• Understanding of Shopify, with emphasis on Shopify POS and retail workflows

Benefits

• Ongoing professional development through training programs, certifications, and peer mentorship
• Hybrid work model depending on role, with a Granville Island office and free on-site parking
• Flexibility in work hours designed to accommodate appointments and personal responsibilities
• Comprehensive health and dental coverage in Canada, plus a health spending account
• Paid office closure between Christmas and New Year’s
• Regular team culture events, stocked office snacks, and a dog friendly workplace
• Performance based bonus opportunities for full-time employees

Company Overview