Account Executive/Project Manager; Commercial Kitchen Equipment Installation

Stafford-Smith, Inc. is seeking an Account Executive/Project Manager to oversee projects from initial customer engagement through completion. This role involves managing project planning, coordination, execution, and communication to ensure timely and quality delivery.

Responsibilities

• Training and Knowledge Development
• Participate in product training to develop a strong understanding of company offerings
• Use product knowledge to provide accurate recommendations and specifications
• Work effectively within a team-oriented and productive environment
• Review responsibility matrices and scopes of work
• Identify and address gaps, risks, and potential concerns
• Verify equipment specifications align with project requirements
• Identify and resolve jobsite access issues related to delivery and installation
• Read, interpret, and modify plan documentation (e.g., layout drawings)
• Perform field measurements as required
• Meet with customers to manage quoting, selling, delivery, and installation processes
• Identify, quantify, and document change order opportunities
• Maintain accurate cost logs and documentation
• Maintain timely communication with internal teams including billing, credit, and support
• Ensure all documentation is current and properly stored
• Submit RFIs (Requests for Information) to resolve discrepancies in project documents
• Attend jobsite meetings as needed
• Be available onsite during critical project phases
• Develop customized solutions through equipment specification, design layout, budgeting, and project management
• Request and track shop drawings from manufacturers
• Monitor production schedules and lead times
• Manage submittals using platforms such as Procore, PlanGrid, or Oracle
• Develop and implement site-specific quality and safety plans
• Schedule, coordinate, and communicate with subcontractors, installers, and stakeholders
• Coordinate warehousing and delivery logistics
• Review purchase orders for accuracy
• Submit weekly project updates and personal schedules to the Regional Manager and Leadership Team
• Manage projects to ensure consistent profitability
• Assist with returning unused or excess equipment
• Travel within and outside the assigned region to meet customers and prospects
• Submit weekly expense reports
• Perform additional tasks as assigned by the Regional Manager or President/CEO

Skills

• Strong communication, organizational, and time-management skills
• Ability to manage multiple projects and build relationships with diverse customers
• Willingness to travel as required
• Detail-oriented with strong documentation skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience in commercial food service and/or construction is strongly preferred
• Flexibility to work outside standard business hours when needed
• Commercial construction: 1 year (Required)
• Experience with commercial grade kitchen equipment and/or construction is strongly preferred
• Willingness to travel: 50% (Preferred)

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Company Overview