Account Manager

Growe welcomes those who are excited to:

• Manage and maintain relationships with VIP / high-value clients;

  Act as the main point of contact for assigned accounts;

  Provide personalized service and proactive communication;

  Monitor client activity and performance metrics;

  Identify opportunities for upselling and cross-selling;

  Develop strategies to increase client retention and lifetime value;

  Handle escalations and complex client issues efficiently;

  Coordinate with internal departments (Payments, Risk, Marketing, Support, etc.);

  Track KPIs related to retention, reactivation, and revenue growth;

  Stay updated on products, promotions, and market trends;

  Comply with company policies and security standards.

We need your professional experience:

• Fluency in Spanish (mandatory);

  Good command of English (written and spoken);

  Previous experience as an Account Manager, VIP Manager, or similar role;

  Experience in iGaming / fintech / online services (preferred);



• Analytical mindset with ability to interpret client data;



• Results-driven with strong focus on revenue and retention.

We appreciate if you have those personal features:

• Strong sales, negotiation, and communication skills;

  High level of responsibility;

  Experience or strong ability in cross-selling and identifying revenue opportunities;

  Proactive mindset, with the ability to anticipate client needs and take initiative;

  Creative and out-of-the-box thinking to solve problems and enhance user engagement.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

  Apply, and let your growth journey begin.