Account Manager
This is a remote position.
We are looking for an Account Manager who wants ownership, visibility, and growth — not just account maintenance.
In this role, you will own key client relationships across multiple regions and act as a trusted partner for sponsors running complex clinical programs. Your impact will be visible commercially, operationally, and strategically.
Key responsibilities:
Own strategic account planning for a portfolio of global clients
Build deep understanding of clients’ clinical pipelines, regions, and future needs
Develop and execute account development plans focused on long-term growth and partnership
Act as a trusted advisor, helping clients optimize and scale their clinical supply chain
Identify opportunities to expand services across regions, trials, and lifecycle stages
Translate client strategy into clear internal action plans for Operations, QA, PM, and Finance
Anticipate risks, regulatory challenges, and capacity needs before they become issues
Lead regular account reviews, forecasts, and growth discussions with clients
Support onboarding of new studies, regions, and services as clients expand
Travel internationally when it supports relationship-building and account development
Requirements
What we’re looking for:
Experience owning client accounts, projects, or complex stakeholder relationships
Solid understanding of clinical trials and pharmaceutical supply chains
Ability to think in terms of value, growth, and long-term partnerships
Confidence discussing commercials, forecasts, and business impact with clients
Strong communication skills across regions, cultures, and seniority levels
Comfort working in international environments with multiple time zones
Fluency in English (additional languages are a strong plus)
Hands-on experience with CRM tools (Salesforce, Zoho, HubSpot, or similar)
Benefits
Why join Oximio:
Global clients and complex, high-impact clinical projects
Real ownership and autonomy — no micro-management
Strong quality culture and respected market reputation
International team with growth into Senior / Strategic Account roles
A company that trusts you to act like a business owner, not an order-taker