Account Manager

Company Description

ABOUT LGC STANDARDS:

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034.

Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Job Purpose 
The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines.  
Key Responsibilities  
Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships 
Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads  
Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience 
For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews  
The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner 
Develop an in-depth understanding of key LGC products and their applications 
Meet and exceed assigned sales targets for LGC Standards.  
Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information 
The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours 

Qualifications

Experience Requirements
B.S. in chemistry, physics, biochemistry, biology, or equivalent 
At least 5 years’ experience in selling technical products used in research laboratories.  Prior successful key account management experience dealing with central procurement is preferred 
Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals 
Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus 
Outstanding commercial awareness and planning abilities 
Proven track record meeting and exceeding sales targets  
English fluency. Fluency or proficiency in other languages are a significant advantage 
Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR  
Core Competencies  
Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management 
Product Knowledge: value propositions, solution development 
Market Knowledge: competitive landscape, positioning, and industry trends 
Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion 

Additional Information

Pay range for this role is:
Minimum: USD $95,000 / Yearly
Maximum: USD $105,000 / Yearly
+ a competitive sales bonus target paid out on a quarterly basis. The actual base salary will depend on several factors such as: experience, skills, and location within sales geography. What we offer (US based-employees):
Competitive compensation with strong bonus program
Comprehensive medical, dental, and vision benefits for employees and dependents
FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
Deductible Buffer Insurance and Critical Illness Insurance
401(k) retirement plan with matching employer contribution
Company-paid short- and long- term disability, life insurance, and employee assistance program
Flexible work options
Pet Insurance for our furry friends
Enhanced Parental leave of 8 additional weeks
PTO that begins immediately
Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!

ABOUT LGC:
LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. 
OUR VALUES
PASSION
CURIOSITY 
INTEGRITY
BRILLIANCE
RESPECT
EQUAL OPPORTUNITIES 
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com
#scienceforasaferworld 

Work Arrangement: Remote
Department: Commercial
Compensation: USD 95000 - USD 105000 - yearly