Accounts Receivable Senior Associate

About Us

At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.

Position Summary

The AR Senior Associate – Enterprise Accounts is responsible for accounts receivable activities for high-volume, complex enterprise clients. This role requires working across multiple client and internal systems while coordinating closely with Account Management, Billing, and other teams to ensure timely follow-up, accurate resolution of outstanding accounts, and overall AR performance. The Senior Associate plays a key role in handling escalations, identifying trends, and maintaining operational efficiency across accounts.

Key Responsibilities

Manage follow-up and resolution of outstanding accounts for enterprise-level clients

Perform AR activities across multiple client and internal systems, ensuring accuracy and consistency

Investigate and resolve complex denials, underpayments, and account discrepancies

Coordinate with Billing, Account Management, and other teams to address issues impacting reimbursement

Monitor and manage workqueues to ensure timely and accurate account follow-up

Identify trends in denials, payer behavior, and workflow inefficiencies

Support reconciliation efforts across systems, including payments and account balances

Assist with client-related requests and provide updates on account status as needed

Ensure adherence to SLAs, client requirements, and internal performance standards

Provide guidance and support to AR Associates working on enterprise accounts

Qualifications

3+ years of accounts receivable or revenue cycle experience required

Strong understanding of AR workflows, denial management, and payer follow-up

Experience working with complex or high-volume accounts

Ability to navigate multiple systems and reconcile data across platforms

Strong analytical, problem-solving, and organizational skills

Effective communication and collaboration skills

Preferred Experience

Experience supporting enterprise or multi-location healthcare clients

Familiarity with multiple billing systems and/or EHR platforms (e.g., Epic)

Experience working in cross-functional, highly coordinated environments

Prior mentoring or training experience

 
Pay Range
$70,000—$85,000 USD

Benefits

Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.