Accounts Receivable Specialist
RVO Health is a new healthcare platform focused on building relationships with individuals throughout their health and wellness journey. The Accounts Receivable Specialist will play a crucial role in managing client billing, ensuring accuracy in invoicing, and facilitating communication with customers regarding their accounts.
Responsibilities
- Prepare client billing in a prompt, accurate and timely manner
- Review and make adjustments or corrections, and ensure all pertinent information is correct and included
- Communicate with customers to ensure accurate and efficient invoice set-up and processing, using electronic options when available
- Generate invoices from electronic billing files and email from ERP system
- Review and manage invoice submissions to ensure that client requirements are met in a timely manner
- Confirm that errors have been resolved and invoices are successfully accepted
- Respond to internal and external clients with courtesy and professionalism regarding account status, transaction details, W9s, credit requests or other billing matters
- Perform research and communicate as necessary to keep all stakeholders informed
- Produce and distribute reports as required
- Identify issues and suggest solutions or enhancements for billing
- Apply customer payments to open receivables
- Analyze remittance details, research, problem solve to ensure timely and accurate cash application in accordance with pre-determined service levels
- Perform maintenance on customer accounts as needed
- Support collections efforts as needed; write-offs; partial payments, reversal of payments
- Able to work in a multiple bank accounts environment with an understanding of cash applications and reconciliation
- Follow up with customers regarding outstanding aged receivables
- Assist with month-end closing, including account reconciliations
Skills
- High school diploma or equivalent
- Proven experience as an accounts receivable specialist or in a similar role
- Strong knowledge of accounts receivable processes and principles
- Proficiency in using accounting software and Microsoft Office applications
- Excellent attention to detail and accuracy
- Strong organizational and time management skills
- Effective communication and interpersonal abilities
- Ability to work independently and collaboratively in a team environment
- Knowledge of GAAP and familiarity with financial regulations
- Bachelor's degree in accounting, finance, or a related field
- 1-3 years of experience as an accounts receivable specialist or in a similar role
Benefits
- Health Insurance Coverage (medical, dental, and vision)
- Life Insurance
- Short and Long-Term Disability Insurance
- Flexible Spending Accounts
- Paid Time Off
- Holiday Pay
- 401(k) with match
- Employee Assistance Program
- Paid Parental Bonding Benefit Program
- Pharmacy Benefits
- Income Protection Plans
- Pet Services Plans
- Mental Health Support
- Wellness Coaching
- HSA- Health Savings Account
- Commuter Benefits
- Gym & Fitness Center Discount Program
Company Overview