Admin Assistant (Job ID: ROBTIA3R)

About the position

As an Admin Assistant, you will serve as a vital link between the clinic and its patients, ensuring a seamless journey toward holistic health. This role is designed for a detail-oriented professional who thrives in a fast-paced medical environment and is passionate about supporting individuals on their weight loss and wellness paths. You will be responsible for the high-level administrative orchestration of patient care—from managing precise hair and specimen logistics to maintaining accurate health records. Your mission is to uphold the clinic’s 27-year reputation for excellence by providing professional, empathetic communication and ensuring that no detail in a patient's personalized program is overlooked.

Responsibilities
• Handle patient follow-ups, and ensuring that paperwork is complete.and hair and specimen samples are mailed out in a timely manner
• Schedule and manage appointments with accuracy and professionalism
• Respond to patient inquiries and maintain excellent client communication
• Manage and update spreadsheets, reports, and administrative records
• Collaborate with the internal team to ensure smooth workflows and task completion

Requirements
• Excellent English communication skills (verbal and written)
• Highly organized and able to manage multiple tasks efficiently
• Strong attention to detail
• Tech-savvy, comfortable using spreadsheets, scheduling tools, and administrative platforms
• Self-starter with strong follow-up skills and the ability to stay on top of tasks
• Prior experience in medical healthcare or patient coordination is required
• C1 ENGLISH LEVEL IS REQUIRED. The selected candidate will be speaking strictly in English during their entire shift.

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