AI & Automation Lead

AI & Automation Lead

Full-Time  •  Remote  •  India Preferred

About MarcoPolo Learning

Founded in 2013, MarcoPolo Learning is an award‑winning educational technology company dedicated to advancing early childhood education through innovative, research‑driven solutions and best‑in‑class support. Our products are used in thousands of public and private schools across North America. MarcoPolo Learning is headquartered in New York City, with support offices in Tampa, Houston, and London (UK)

We are a lean, mission-driven team rebuilding the business around AI-first operations and scalable automated experiences. This hire is central to that transformation.

The Role

We are looking for a hands-on builder to lead MarcoPolo's transition to an automated, AI-powered company. You will own the design and implementation of AI and automation systems across the business, from customer onboarding and reporting to content generation and marketing execution.

You will report directly to the CEO. Your job is to build systems that reduce the need for large teams. This is a high-ownership, high-autonomy role for someone who moves fast and ships things.

What You Will Own

Automated customer reporting:  Replace manual CSV workflows with live usage dashboards and automated data delivery to partner success teams and customers

AI-powered onboarding & free trial:  Build a fully automated sign-up-to-activation-to-conversion experience using our Audrey AI agent — no human required for smaller customers

Marketing automation:  Design and run automated social media and campaign pipelines so brand activity continues without dedicated headcount

Content generation:  Use AI to produce printables, educator guides, and supplemental materials at scale from our existing video and curriculum library

Agentic operational workflows:  Sales tracking, task follow-up, renewal alerts, and internal reporting — identify, prioritize, and automate

Data pipeline coordination:  Work with the engineering team to ensure the right data is available to power the automations you build

AI tooling evaluation:  Stay current on the AI landscape and recommend when and how new tools should be adopted

What You Bring

Required

3–8 years of experience in software development, product, or technical operations

At least 2 years working directly with LLMs and AI tools at an integration level — not just as an end user

Proven experience building AI agents or multi-step agentic workflows (LangChain, CrewAI, AutoGen, or equivalent)

Hands-on proficiency with at least one automation platform: n8n, Make (Integromat), or Zapier at a workflow-design level

Experience working with APIs, webhooks, and lightweight data pipelines independently

Strong business judgment — you can identify which automations are worth building and scope them clearly

A portfolio or examples of AI systems you have actually shipped

Preferred

Experience with HubSpot or similar CRM automation

Background in SaaS, EdTech, or subscription-based businesses

Experience in a small team or early-stage startup environment

Familiarity with product analytics tools (Mixpanel, Metabase, HubSpot, Looker, or similar)

Who Thrives Here

You prefer shipping over strategizing. You are not satisfied with a roadmap until something is live.

You work well without heavy direction. You scope your own work and deliver against it.

You see a manual process and immediately think about how to automate it — and you follow through.

You are excited about the potential for AI to make a small company operate like a much larger one.

You respect the mission: making early childhood education better for teachers, schools, and families.

Compensation & Benefits

Base Salary: Competitive as per local market standards, depending on experience)

Equity/stock options  

Work Environment

Fully remote with flexibility to structure your own working day

Supportive, mission-driven culture that values outcomes over hours

Small team — your work is visible, your impact is real

Collaborative environment that celebrates milestones and builds together

Access to ongoing learning opportunities as the AI landscape evolves.

We prioritise candidates who lead with concrete examples over credentials alone.

MarcoPolo Learning is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We have flexible remote/hybrid working arrangements, and we pride ourselves on a supportive and mission-driven working environment.

We believe diverse perspectives make us stronger and are committed to building a team that reflects the communities we serve.