AI Product Manager
- Build and contribute to the Proposal Platform (~50%)
- Write and support proposals alongside growth and program teams to deeply understand what the platform must deliver
- Translate complex program designs, methodologies, and impact evidence into clear, persuasive narratives aligned with client evaluation criteria
- Edit and refine AI-generated content for clarity, tone, and narrative strength
- Use every proposal cycle as structured research: identify what worked, what broke, and what the platform needs next
- Build, Measure, and Improve the Platform (~30%)
- Manage and contribute to the product roadmap for SecondMuse's AI-enabled proposal system, including scoping and budgeting capabilities using SecondMuse budget frameworks
- Design evaluation frameworks to systematically measure AI output quality with versioned, testable criteria
- Analyze competitive intelligence sources to reverse-engineer what evaluators reward
- Structure proposal knowledge (past performance, methodologies, bios, case studies, evidence) for efficient retrieval and reuse
- Build and maintain feedback loops: capture debrief data, evaluator feedback, and win/loss patterns to feed back into the system
- Partner with SecondMuse's AI developer to integrate proposal workflows with HubSpot, Google Workspace, and the broader toolchain
- Strengthen the Proposal Process (20%)
- Document and continuously refine SecondMuse's proposal development workflow
- Support growth leads in structuring proposal narratives and win themes
- Maintain proposal templates, narrative libraries, and reusable content assets
- Identify bottlenecks and design process improvements that reduce cycle time
- Support the SecondMuse team's efforts to improve proposal win rates: Drive measurable improvement in proposal win rates, time-to-submission, and content quality by combining hands-on proposal work with systematic platform development.
- Build a Scalable Knowledge System: Develop and maintain structured knowledge assets including past performance, methodologies, evidence, and competitive intelligence, that compound in value with each proposal cycle.
- Design for Measurable Quality: Establish evaluation frameworks, quality benchmarks, and feedback loops that make the platform's improvement visible and data-driven rather than anecdotal.
- Turn Every Cycle Into Learning: Formalize how SecondMuse captures and applies lessons from proposal outcomes (wins, losses, evaluator feedback) so the system gets smarter, not just bigger.
- Strategic Writing and Narrative Development: Demonstrated ability to craft structured, persuasive proposals that communicate program design, impact, and value. Skilled at synthesizing complex ideas into compelling narratives aligned with evaluation criteria. Exceptional editing and quality assurance instincts.
- Systems Thinking and Process Design: Ability to see patterns across proposal cycles and translate them into scalable workflows, knowledge structures, and tools. Comfortable designing systems that improve quality, efficiency, and institutional learning over time.
- AI Workflow Design and Evaluation: Experience designing or refining AI-assisted workflows for content generation, research, or knowledge retrieval. Able to build evaluation criteria for AI outputs, test systematically, and iterate based on measurable results—not just prompt engineering, but product-level quality management.
- Analytical Learning and Competitive Intelligence: Ability to analyze proposal outcomes, evaluator feedback, competitive data, and internal debriefs to extract actionable improvements. Treats every proposal cycle as a data source.
- Cross-Team Collaboration and Communication: Ability to work effectively with growth leads, program teams, subject-matter experts, and technical partners. Comfortable translating between business needs and technical implementation.
- 3+ years of experience in proposal writing, technical writing, research synthesis, or related analytical writing roles
- Demonstrated ability to translate complex ideas, research, or technical concepts into clear and persuasive narratives
- Experience contributing to or coordinating complex written deliverables involving multiple collaborators
- Strong editing, storytelling, and narrative development skills
- Experience with AI-assisted writing, workflow design, or building systems that improve content quality over time
- Comfort working with AI tools and designing workflows that integrate them into professional processes
- Experience writing proposals for foundations, government agencies, or mission-driven organizations
- Familiarity with knowledge management systems, content repositories, or structured information architectures
- Background in economic development, climate, innovation, education, or community development
- Experience with HubSpot, Google Workspace, or similar business systems in a business development context
We want candidates who will thrive in fast-paced, high-performing, learning-oriented, and collaborative work environments. This is a full-time remote role based in the USA. Periodic domestic travel may be required. This position involves collaboration with teams across North America. Flexibility to work across US time zones is essential.
This role offers an annual salary of $100,000 and a comprehensive benefits package. At SecondMuse, we believe in fairness and transparency, which is why we have a no-negotiation policy to prevent bias and ensure wage equality. All compensation information will be discussed in detail before your first team interview to ensure alignment.
- Medical, dental, and vision insurance with a generous employer contribution
- 401(k) with an employer 3% guaranteed employer contribution after 90 days
- Employer monthly mobile phone contribution
- Flexible work options
- Unlimited discretionary paid time off after the first 90 days
- At least 12 paid holidays annually
- Generous paid parental leave programs for all new parents
- Short-term disability insurance
- Employee assistance programs
Transparency and efficiency are at the center of our hiring process. Every question you’ll be asked is directly related to the skills and experiences listed in the job description. You’ll get the opportunity to share your real-world examples and explain how your background prepares you for the challenges typical at SecondMuse.
SecondMuse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We strongly encourage BIPOC (Black, Indigenous, People of Color), women, LGBTQIA+ identifying, and people with disabilities to apply.