"AI Voice & Dispatch Automation Platform Developer
I need an experienced developer to build a comprehensive AI-powered automation platform for HVAC companies. This system will handle customer calls, dispatching, billing, sales, and internal operations.
TOTAL PROJECT BUDGET: $6,000
INBOUND CALL AUTOMATION
Features:
24/7 AI call answering system
Emergency vs non-emergency call triage
Intelligent scheduling and rescheduling
Customer lookup with job history recall
Automated quote generation and requests
AI troubleshooting (diagnose issues before sending techs)
Convert price shoppers into booked appointments
Integrations:
ServiceTitan, Jobber, Housecall Pro, or similar field service software
Google Calendar / scheduling platforms
DISPATCH & TECHNICIAN MANAGEMENT
Features:
Automatic job assignment based on location, skill level, and availability
Instant SMS to tech with job details
Real-time tech ETA tracking
After-hours emergency screening (filters non-emergencies)
Automated job completion verification
INVOICING & PAYMENT AUTOMATION
Features:
Auto-generate and send invoices upon job completion
Text-to-pay payment links
Automated payment reminder sequences
Unpaid invoice follow-up automation
Maintenance membership recurring billing
Integration with payment processors (Stripe or similar)
SALES & UPSELL ENGINE
Features:
AI upsells maintenance memberships during calls
Seasonal tune-up offers
Indoor air quality product add-ons
Automated quote follow-up sequences (SMS/email/phone)
Dead lead reactivation campaigns
OUTBOUND COMMUNICATION AUTOMATION
Features:
Missed call → instant callback text
Automated appointment reminders
"Tech is on the way" notifications with ETA
Job completion notifications
Automated review request system
Membership renewal reminders
REPORTING & ANALYTICS DASHBOARD
Required Reports:
Daily performance summary (calls, bookings, revenue)
Technician performance scorecards
Booking close-rate tracking
Missed call recovery statistics
Job pipeline overview
Invoice and payment summary
AI-generated recommendations
INTERNAL AI ASSISTANT TOOLS
Features:
Tech support chatbot for equipment troubleshooting
Owner assistant for scheduling, HR reminders, inventory alerts
Document search for manuals and troubleshooting guides
ADMIN, SECURITY & COMPLIANCE
Features:
Call recording storage system
Automated documentation of all interactions
Full audit trail of all system actions
Secure data handling
PROJECT DETAILS
Total Budget: $6,000 (Fixed price for entire project)
Timeline: 3-4 weeks preferred
Deliverables:
Fully functional AI dispatch system with all features listed above
Admin dashboard for HVAC companies
Basic documentation for system operation
2 weeks of bug fixes after launch included
Payment Structure:
30% ($1,800) at project start
30% ($1,800) at midpoint review
40% ($2,400) at final delivery and launch
TO APPLY, INCLUDE:
Portfolio: Examples of AI automation systems, dispatch systems, or similar projects you've built
Approach: How you'll build this within the $6,000 budget - what tools, platforms, and methods will you use?
Timeline: Realistic timeline for delivery
Experience: Relevant experience with AI voice systems, dispatch automation, or field service software
Questions: Any clarifying questions about features
Budget Note: $6,000 is the maximum budget for this project. Only apply if you can realistically deliver a working system at this price point. Be creative with your approach - we're open to using automation platforms, no-code/low-code tools, or other efficient methods to keep costs down while ensuring quality.
✅ TECHNICAL REQUIREMENTS
Must Have Experience With:
AI voice agent development and phone systems
SMS automation
Building web dashboards
Database design
API integrations
Payment processing integration
Nice to Have:
Field service industry experience
HVAC software knowledge
CRM integrations
SUCCESS CRITERIA
System must:
Answer real customer calls 24/7 and handle them correctly
Book and reschedule appointments accurately
Dispatch techs automatically with job details
Process payments and send invoices
Generate daily reports
Work reliably without constant supervision
IMPORTANT NOTES
$6,000 budget is FIRM - only apply if you can deliver within this budget
Looking for efficient developers who can leverage existing tools and platforms
We need a WORKING system for real customers, not just code
System doesn't need to be fancy, but must be functional and reliable
Must provide regular progress updates (every 2-3 days)
Good communication is critical
Open to creative solutions that keep costs down while meeting requirements
Apply tot his job