Amazon Operations, E-Commerce Account Manager, Paid Advertising Expert
About Ten32 Media Ten32 Media is a fast-growing eCommerce growth agency helping consumer brands scale across Amazon, Walmart, Target, Shopify, TikTok Shop, and more. We work with over 150 CPG brands across all categories to optimize marketplace operations, digital performance, and revenue growth through world-class strategy and execution. Our team specializes heavily in Amazon Seller Central management, operational strategy, advertising, inventory planning, compliance, and marketplace growth for emerging and established consumer brands.
PPC & Seller Central Operations Account Manager
Role Overview We’re looking for a highly organized, data-driven PPC & Seller Central Operations Account Manager to join our growing team. This role is heavily focused on Amazon Seller Central management, marketplace operations, and advertising performance across multiple eCommerce channels. You’ll oversee the day-to-day operational health of client accounts while leading advertising strategy, inventory planning, and marketplace growth initiatives.
This is a client-facing role requiring strong communication, problem-solving, and operational execution skills.
Key Responsibilities Amazon Seller Central Operations & Account Management
Manage day-to-day Amazon Seller Central operations across multiple client accounts
Oversee inventory planning, replenishment forecasting, and inbound FBA shipment workflows
Troubleshoot operational issues including stranded inventory, suppressed listings, reimbursement claims, Buy Box issues, catalog errors, compliance flags, and case management
Coordinate FBA shipments, labeling requirements, prep workflows, and operational timelines
Monitor account health metrics, fulfillment performance, inventory levels, customer experience metrics, and listing quality
Manage listing updates, catalog merges, variation structures, flat files, and content optimization
Lead client communication through weekly updates and monthly strategy calls
Serve as the primary operational point of contact for assigned brand partners
Collaborate internally with SEO, creative, advertising, and operations teams to execute growth strategies
Advertising & Marketplace Growth
Develop, launch, and optimize advertising campaigns across Amazon Ads, Walmart Connect, Meta, Google, TikTok Shop, and more
Conduct keyword research, competitor analysis, bid optimization, and campaign testing
Monitor and improve ROAS, ACoS, TACoS, CTR, CVR, and other performance KPIs
Analyze marketplace and advertising performance data to identify growth opportunities
Build client-facing performance reports with actionable insights and recommendations
Support promotional planning including Prime Day, deal strategies, coupons, and seasonal growth initiatives Qualifications
2–5+ years of hands-on Amazon Seller Central management experience
Strong understanding of Amazon FBA operations, inventory management, and inbound shipment workflows
Experience managing Amazon Ads campaigns across Sponsored Products, Sponsored Brands, and Sponsored Display
Familiarity with Walmart Marketplace and Walmart Connect is a plus
Experience with Helium 10, Perpetua, Pacvue, Skai, MerchantSpring, or similar eCommerce tools
Strong understanding of marketplace KPIs including Buy Box %, inventory health, TACoS, conversion rate, and account health metrics
Ability to troubleshoot operational and catalog-related Amazon issues
Strong communication, organization, and client management skills
Ability to manage multiple fast-moving accounts in a remote environment
Bonus: experience working with CPG brands and omnichannel marketplace growth strategies
Perks & Benefits
Competitive salary ($55,000 – $70,000 based on experience)
Fully remote work environment Opportunity to work with innovative and emerging CPG brands
Growth potential in a rapidly expanding agency
High-impact role with exposure to multiple fast-growing brands and marketplaces
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