Analyst II, Business Systems Analysis
The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact — in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS?
Business Systems Analysis Analyst II
About the role:
As a Business Systems Analysis Analyst II, you will provide business and technical support to assigned clients, acting as a key point of contact for services, change requests and escalations. You will translate business needs into technical solutions, ensure SLA adherence, and support revenue‑generating initiatives.
What you will be doing:
Act as the primary technical contact for assigned clients
Analyze business requirements and translate them into technical specifications
Support solution design, demos and change requests of low to medium complexity
Coordinate releases, incidents and client activities in line with SLAs
Maintain accurate client system and environment documentation
Support audits, internal initiatives and small to medium projects
What you bring:
Bachelor’s degree in IT or related field
Typically 4+ years of relevant experience in financial services software
Experience in analysis, programming and issue resolution
Knowledge of card payments, transaction processing and client systems
Good English skills (written and spoken)
Nice to have:
Experience with PRIME Licensing, Oracle PL/SQL, C/C++ or .NET technologies
Knowledge of UNIX/Linux environments
ITIL and/or PMP certification
What we offer you
At FIS, we are as committed to growing our employees’ careers as our own business. We offer:
Opportunities to innovate in fintech
Inclusive and diverse team culture
Option to work fully remotely with all necessary equipment provided (laptop, monitors, accessories)
Professional development via internal training platforms and LinkedIn Learning
Competitive employment contract with benefits: private healthcare (also for family), life insurance, pension plan, lunch and sports card
A work environment built on work‑life balance principles
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass