Analyst - Product Management
American Express is a leading payments provider with a strong commitment to innovation and customer service. As a Targeting & Data Capabilities Analyst, you will support the development of data and targeting capabilities, translating business requirements into actionable solutions and collaborating with various teams to enhance business outcomes.
Responsibilities
- Build a comprehensive understanding of the organization’s current targeting and modeling landscape across all business segments
- Identify capability gaps, future needs, and integration opportunities, and translate these into clear product and technical requirements for platform and engineering teams
- Shape the product and capability roadmap by working closely with Marketing, Product, Analytics, Modelling, Data Engineering, and other key partners
- Drive alignment on strategic priorities, use-cases, and delivery milestones, ensuring the roadmap reflects both near-term business value and long-term capability evolution
- Ensure continuity and protection of existing targeting objectives and performance KPIs during capability or platform transitions
- Define validation criteria, performance safeguards, and migration frameworks to maintain business impact while enabling modernization
- Cultivate strong cross-functional partnerships across business units, acting as a connector to bring teams together around shared goals
- Facilitate decision-making, resolve ambiguity, and ensure effective execution across diverse stakeholders
- Provide structured, proactive updates to senior leadership, including key decisions, trade-offs, risks, and alignment needs
- Represent the end-to-end capability vision and ensure leadership is informed and aligned ahead of critical milestones
Skills
- Experience in data management or product development, with exposure to building or enabling data-driven capabilities
- Strong analytical and problem-solving skills, with the ability to diagnose issues and make data-informed decisions
- Hands-on experience using advanced SQL within big data or cloud-native environments
- Familiarity with Agile/Scrum methodologies or broader software delivery lifecycle processes
- Ability to interpret technical and business objectives and translate them into clear, actionable solutions
- Comfort with conceptual thinking and change management, including navigating ambiguity and driving alignment in evolving environments
- Strong written and verbal communication skills, with the ability to deliver clear, compelling presentations to a wide range of audiences
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- Familiarity with handling and analyzing large datasets in data-driven environments
- Experience with Python or other relevant analytical/programming tools in a data-driven environment
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Company Overview