Associate Engineer, Business Analytics and Industrial Engineering

Universal Studios Hollywood is part of NBCUniversal, a leading media and entertainment company. The Associate Engineer will enhance operational efficiency and support business growth through expertise in optimization, capacity analysis, and advanced data analytics.

Responsibilities

• Apply industrial engineering and business analytics methodologies (e.g., probability and statistics, process flow analysis, queuing theory, optimization, simulation) to diagnose root causes, engineer solutions, and implement sustainable change
• Partner with internal clients to facilitate productivity and efficiency analyses, evaluating and improving methods and procedures across operational processes
• Develop and execute data collection studies; obtain and analyze data using SQL, Python, and cloud-based tools for statistical and operational insights
• Influence and collaborate with cross-functional partners to support the rollout of process improvements and workforce initiatives
• Build, track, and maintain KPIs to increase visibility into staffing, performance trends, and operational drivers
• Assist in developing labor models, scheduling analytics, and forecasting tools that guide workforce planning decisions
• Support process automation efforts to streamline planning workflows and improve operational accuracy
• Develop business cases and presentations for audiences ranging from frontline leaders to executive stakeholders
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established policies, procedures, training, and team involvement
• Perform other duties as assigned

Skills

• Bachelor's degree in Industrial Engineering, Operations Research, Data Analytics, Data Science, Statistics, or related fields
• 1 year minimum of experience in a related field (including internship experience)
• Demonstrated application of statistical methods and techniques
• Experience with programming/query languages (SQL or Python) and Microsoft Excel
• Knowledge of project management and process improvement methodologies
• Familiarity with labor planning, workforce management concepts, or forecasting methodologies
• Proficient in SQL, Python, or related languages
• Experience with data visualization tools (Power BI or Tableau)
• Experience with cloud-based platforms such as AWS Snowflake, or Microsoft Azure
• Proficient in statistical programs such as Minitab, JMP, or R
• Experience utilizing Six Sigma and Lean principles
• Strong prioritization and problem-solving abilities, with a track record of delivering projects efficiently
• Adaptable in a fast-paced and dynamic environment
• Excellent interpersonal, presentation, and communication skills
• Highly motivated, organized, and detail-oriented
• Able to effectively handle sensitive and confidential matters

Benefits

• Medical, dental and vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• A variety of other discounts and perks

Company Overview