US Salary: $84,000 - $95,000

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

We are seeking an Associate HR Business Partner (HRBP) to support day-to-day people operations while partnering with managers and employees to address employee relations matters. This role is ideal for someone who is both detail-oriented and people-focused—comfortable executing core HR processes while also navigating sensitive workplace issues.

Key Responsibilities

People Operations (Tactical HR)

Execute core HR processes including onboarding, offboarding, job changes, and employee lifecycle updates

Maintain accurate employee data in HRIS systems and ensure compliance with internal policies

Support performance management cycles (goal setting, reviews, calibration logistics)

Partner with payroll, benefits, and talent teams to ensure smooth HR operations

Respond to employee inquiries related to policies, processes, and HR programs

Assist in developing and updating HR policies, documentation, and internal resources

Employee Relations

Serve as a first point of contact for employee relations concerns, including conflict resolution, performance issues, and workplace complaints

Conduct intake, documentation, and initial investigations into employee concerns

Partner with HRBPs and legal (as needed) on more complex or sensitive cases

Coach managers on handling performance management, feedback, and employee issues

Ensure consistent, fair, and compliant application of company policies

Identify trends in employee relations and escalate insights to HR leadership

Manager & Team Support

Provide guidance to managers on HR policies, best practices, and people management fundamentals

Support organizational changes (restructures, team moves, etc.) from an operational and communication standpoint

Help drive employee engagement initiatives and support action planning

Compliance & Risk Management

Ensure compliance with federal, state, and local employment laws

Maintain documentation related to employee relations cases and HR actions

Support audits and reporting as needed

Qualifications

2–5 years of HR experience, preferably in a generalist, HRBP, or people operations role

Experience handling employee relations issues (e.g., investigations, performance management support)

Strong understanding of HR processes and employment law fundamentals

Excellent interpersonal and communication skills, with the ability to handle sensitive situations with discretion

Highly organized with strong attention to detail and follow-through

Ability to balance multiple priorities in a fast-paced environment

Preferred Qualifications

Experience working in a high-growth or dynamic organization

Familiarity with HRIS systems (Workday preferred)

Experience supporting or working with R&D leaders

Experience with union employee populations

Bachelor’s degree in HR, Business, or related field (or equivalent experience)

HR certification (PHR, SHRM-CP) is a plus

Success in This Role Looks Like

Employees and managers receive timely, accurate, and thoughtful HR support

Employee relations issues are handled fairly, consistently, and with sound judgment

HR processes run smoothly and efficiently with minimal errors

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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Our Culture

At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra’s total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

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Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.