Bank Teller Specialist

We're always looking for bright individuals to join our growing organization. At First Financial Bancorp, we invest in our team members' development and provide a dynamic work environment where you're challenged, valued, and empowered every day.
• As a Lead Teller, you'll be responsible for processing financial transactions promptly and accurately, adhering to all bank policies and procedures.
• You will prioritize client demands, provide impeccable customer service, and communicate professionally with all clients and colleagues.
• Your working knowledge of banking products and services, company systems, and procedures will help you guide and assist teller staff as requested by the Teller Manager.
• In the absence of the Teller Manager, you'll perform transaction approvals, resolve customer service issues, coordinate workflow, and provide on-the-job training to new tellers.
• Participating in job-specific training and various bank training programs, such as customer service, is also essential.
Key Responsibilities:
• Promptly process financial transactions while adhering to all bank policies and procedures
• Prioritize client demands and provide exceptional customer service
• Communicate effectively with clients and colleagues
• Guide and assist teller staff as needed
• Perform transaction approvals and resolve customer service issues when necessary

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