Bilingual Data Entry Specialist (6 month contract)

Job Details

PRIMARY DUTIES AND RESPONSIBILITIES:

Create and maintain patient records in the CRM by ensuring information documented are accurate and updated regularly
Execute administrative tasks critical to the progression of patients through the Program
Ensure data integrity
Act as a liaise between other members of the team
Handling faxes (incoming/outgoing) accordingly and timely
Organize work schedule to complement working hours in multiple time zones
Labeling and attaching documents to the CRM
Ability to cover various shifts
Ad hoc duties as assigned

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Excellent computer skills
Minimum 2 years experience in a similar administrative or data entry role
Experience with the SalesForce software (or experience with a CRM system) an asset
Experience with the faxing software (MyFax or Right Fax) an asset
High School Diploma or Post Secondary schooling preferred
Technical vocational training or equivalent combination of experience and education
2 years directly related experience

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Knowledge of medical terminology an asset
Ability to work autonomously
Ability to provide assistance to team members during periods of increased workload
Ability to recognize and question abnormal data and escalate if need be
Ability to foresee and adjust scheduling and adjust workload
Strong analytical skills
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines ;Time management skills and ability to prioritize tasks
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Ability to communicate effectively in English and French (oral and written) for the Quebec and New Brunswick provinces

The successful candidate may have daily contacts with unilingual English-speaking customers, patients or peers from cross-functional teams.

Schedule

Full time

Accessibility Policy

Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$38,100 - 56,540 CAD

Affiliated Companies
Affiliated Companies: Innomar Strategies
Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned