Bilingual Health Related Travel Analyst

Medavie is a national health solutions partner dedicated to improving the wellbeing of Canadians. As a Bilingual Health Related Travel Analyst, you will handle client requests for authorization and reimbursement of health-related travel, liaising with clients and healthcare professionals to ensure efficient processing of requests.

Responsibilities

• Professionally and expeditiously handle client requests for authorization and reimbursement of health related travel
• Liaise directly with clients, medical consultant(s) and health care professionals for clarifications on requests
• Are committed to excellence in customer service; providing the highest level of dedication in all service areas

Skills

• The ability to review, analyze and process requests from clients for reimbursement of health related travel as per established criteria
• You are a good communicator – through email and phone, you are clear, concise and friendly
• The ability to organize work and information to ensure requests are processed accurately and efficiently
• Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously
• The ability to correspond with clients, medical consultants, health care professional and stakeholders, through various means of communication
• The ability to work quickly and accurately under pressure of time restraints
• You are able to concentrate and have high attention to detail while using a computer for prolonged periods of time
• The ability to work on your own and as a team member
• Those who have earned a post-secondary diploma or degree and/or relevant working experience in customer service or office administration have proven to be very successful in our environment

Benefits

• Comprehensive health and dental plan that is 100% employer paid effective on your first day
• Monday to Friday shifts and no weekends
• We offer an extensive virtual paid training program, ensuring you are prepared for your new career
• Opportunities for career development and advancement
• Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts
• Currently our analysts are working from home; we will be providing the necessary equipment you will need to get started

Company Overview