Bilingual RN Care Manager

WE ARE TITANIUM HEALTHCARE

Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren’t getting the medical care they need. We’re on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost.

Join us in our mission!

POSITION SUMMARY

The RN Care Manager is an essential part of the ECM team. Enhanced Care management (ECM) is funded through California Advancing and Innovating Medi- Cal (CalAIM) and are programs that coordinate care by utilizing a person-centered approach to maximizing an individual’s health and life trajectory. ECM services are medically appropriate, and cost-effective alternatives to services covered under the state plan.

Titanium outreaches and engages to promote services, enroll members in the ECM program, and provide services intended to improve social and physical determinants of health. Members remain in the ECM programs until they no longer need or decline services. ECM services consist of a care team providing in-person care management and care coordination that aims to ensure services are available from managed care providers for members who are frequent utilizers of health services and individuals experiencing homelessness.

The program is designed to leverage existing community care management, sustainability, housing transition, navigation, infrastructure, and experience.

WHERE YOU’LL WORK

This position is remote and is based out of California. Standard business hours are Monday through Friday from 8:00 am to 5:00 pm. 

WHAT YOU’LL DO

Facilitate access to primary care and behavioral health providers, as needed

Responsible for working effectively with and as part of Titanium’s interdisciplinary team to provide high quality and effective care management to members

Engage members in skilled therapeutic interactions to promote health behaviors and/or other behavioral health interventions within scope of practice

Coordinate care using resource linkage and partnering with other professionals and organizations in the community to ensure quality of care for members

Provide seamless transition of care that meets requirements for post ER visits and hospitalizations

Complete regularly scheduled follow-up visits

Provide care coordination through phone calls, emails, messages, updating calendars, scheduling appointments, data entry, and attending meetings

Support the Behavioral Health Care Manager, Community Health Worker, and Care Coordinator with delegated tasks

Collaborate on member care issues with other ECM care team members

Participate in weekly systematic case reviews and ad hoc case reviews

Consult with the Clinical Nurse Leader and/or the Behavioral Health Care Manager before taking any clinical action

Strategize to engage members in care and conduct motivational interviews

Provide health education to members within scope of practice

Initiate a care plan and complete all necessary assessments of healthcare plan guidelines

Understand and abide by all departmental and companywide policies and procedures

Perform other duties and projects assigned

WHO YOU ARE

Sensory Requirements

Fluent in English (written and verbal), Bilingual in Spanish 

Ability to communicate clearly in-person, by phone, and electronically

Adequate hearing and vision (with corrective devices if necessary) to conduct assessments and documentation

Ability to identify problems and use logic and related information to develop and implement solutions

Excellent organizational skills and attention to detail

Commitment to maintaining patient confidentiality and adhering to ethical standards in healthcare practice

 Physical Activity

Must be able to remain in a stationary position

 Environmental Conditions 

Ability to maintain professionalism

Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures

 Technology Use

Frequent use of computers, keyboard, and handheld/mobile devices

Ability to type for extended periods

Competent with computers, email, virtual platforms, and Microsoft Office based programs

WHAT YOU’LL NEED

Associate’s degree in nursing

Minimum 1+ years of experience as an RN working in a healthcare setting, such as a medical clinic or acute care hospital

A current and unrestricted CA state RN license

Experience using an EHR/EPM

Distraction-free home workspace with a secure internet connection

NICE TO HAVES

Care management experience preferred

Bachelor's degree in nursing 

Experience using eClinical Works (eCW)

Valid BLS certification from the American Heart Association 

Valid CPR Certification 

WHAT YOU’LL ENJOY

Make an impact: an organization who cares about its employees, communities, and the future of healthcare

Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself

Growth: opportunities to develop and grow your career with us

Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business

Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy

Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model

Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan

Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare

Flexible Spending, Health Savings & Dependent Care Accounts

Life/AD&D insurance funded 100% by Titanium Healthcare

Supplemental Short-Term Disability

Employee Assistance Programs

Protect your pet(s) with Pet Insurance

401(k) plan 

EEO Statement

At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce.

Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.