Bilingual (Spanish & Vietnamese) Wireless Sales Representative - AT&T Authorized Retailer

Prime Communications is AT&T's largest authorized wireless retailer in the United States, and they are seeking a Bilingual Wireless Sales Representative. The role involves providing exceptional customer service, selling AT&T's products and services, and contributing to store operations in a dynamic retail environment.

Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding their needs
• Build value by offering tailored and thoughtful solutions to fit each person, family or business
• Represent our Company and the AT&T brand with the utmost professionalism and courtesy
• Assist our leaders with store operations and duties
• Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
• Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
• Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution
• Work with wireless leaders to stand out, serve and succeed within the local community

Skills

• Clear communication skills
• Commitment to exemplary customer service, honesty and integrity
• At least 18 years old and legally able to work in the United States without restrictions
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
• Must have reliable transportation to location, off-site trainings, and meetings
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed
• Ability to operate a personal computer, wireless equipment, copier and fax
• Adhere to Team Color policy while maintaining neat and professional appearance
• Must be willing & able to complete the sales flow accurately within AT&T system(s)
• Must be able to responsibly handle cash transactions in accordance with company policies and procedures
• Must successfully complete all assigned AT&T & Prime trainings, in a timely manner
• Ability to lift up to 10 pounds
• Ability to bend, squat and stretch for purposes of inventory and stocking
• Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation)
• Ability to work in fast pace environment
• Ability to follow instructions to completion
• Ability to work under pressure, multi-task and handle customer complaints or requests
• Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices
• Problem solves under pressure
• Strong Social Media presence preferred
• Background in retail sales is helpful, but not required

Benefits

• We offer New Hire Ramp Up Bonus payments for the first three months
• Training and Opportunity to grow
• Supportive team environment
• Medical/Dental/Vision, Paid Time Off, 401k and more
• "Prime Scholars" - Education Benefit (Tuition Discount)
• Latest devices and discounts on wireless service plans
• Using our technology, gain first-hand expertise to share with our customers
• Discounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets around

Company Overview