Business Analyst

This is a remote position.
We are seeking a Business Analyst to support a large-scale Facets migration project within the healthcare payer environment. This role will act as a key liaison between business and technical teams, ensuring clear communication, accurate requirements, and successful delivery of system enhancements and integrations.

Key Responsibilities:

Serve as the bridge between business stakeholders and technical teams, ensuring clear communication and alignment

Gather, analyze, and document business, functional, and technical requirements

Translate business needs into detailed requirements, user stories, and process flows

Support the delivery of product updates and system enhancements

Identify, analyze, and help resolve production issues and system defects

Collaborate with development, QA, and operations teams to ensure successful implementation of solutions

Support integration efforts between Facets and other systems to improve user experience and operational efficiency

Participate in testing activities, including validation of requirements and support for UAT

Document workflows, business processes, and system interactions

Provide ongoing support and continuous improvement recommendations

Requirements

Required Qualifications:

Experience as a Business Analyst in IT or software development environments

Strong experience gathering and documenting requirements

Ability to translate business needs into technical solutions

Experience working closely with development and operations teams

Strong analytical and problem-solving skills

Excellent communication and stakeholder management skills