Business Consultant

Position Summary
The Business Consultant is responsible for delivering consulting services to MeridianLink clients. This role partners closely with clients to assess current-state processes, gather and document business requirements, and provide practical, best-practice recommendations that help clients improve efficiency and maximize the value of MeridianLink solutions.
Business Consultants act as both the primary consultant and project manager for assigned engagements, leading client calls, managing timelines, and producing high-quality deliverables while ensuring a positive and professional client experience.

Key Responsibilities
Lead assigned consulting engagements, serving as the primary point of contact for the client

Conduct discovery sessions, interviews, and working meetings to understand client business processes and operational needs

Assess current-state workflows and identify improvement opportunities aligned to industry best practices

Document business requirements, findings, and recommendations in clear, client-ready deliverables

Develop and maintain project plans, timelines, and task tracking using approved tools

Facilitate client meetings and working sessions to ensure alignment on expectations, scope, and deliverables

Manage engagement timelines and communicate status, risks, and next steps to both clients and internal stakeholders

Collaborate with Program Managers, Directors, and cross-functional teams to ensure successful project outcomes

Apply MeridianLink standards, methodologies, and processes consistently across engagements

Support continuous improvement efforts by sharing feedback and insights from client engagements

Qualifications
Bachelor’s degree or equivalent professional experience

2–4 years of relevant experience in consulting, business analysis, implementation, or a related client-facing role

Experience facilitating meetings, conducting needs analysis, and developing professional documentation

Strong analytical, organizational, and problem-solving skills

Ability to manage multiple workstreams and deadlines with moderate complexity

Clear and professional written and verbal communication skills

Comfortable working independently while collaborating with peers and leadership on more complex initiatives

Additional Expectations
Performs moderately complex aspects of the role independently

Develops increasing subject-matter expertise and applies sound judgment within established policies and procedures

Maintains a customer-focused mindset with a strong emphasis on quality and professionalism