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Business Development Manager (Account Executive)

Remote - USA

The Opportunity

LodgeLink is on a mission to modernize how organizations manage complex workforce travel. As a Business Development Manager (Account Executive), you'll be at the forefront of that mission, building new relationships, unlocking market opportunities, and driving revenue growth across the United States.

This is a highly impact, highly visible role that blends true hunter sales with strategic account ownership. You'll report to the Senior Manager, Commercial USA, and serve as a trailblazer in one of the fastest-growing workforce travel ecosystems in North America.

If you're energized by consultative, relationship-based selling, love solving real operational problems for clients, and thrive in a tech-forward, fast-growing environment, this role is built for you.

What You’ll Do:

New Business Development

• Drive net-new pipeline by proactively identifying, researching, and pursuing high-value business opportunities across target verticals.
• Conduct discovery calls to uncover client pain points, qualify opportunities, and assess deal potential and timelines.
• Deliver compelling, tailored product demonstrations that showcase LodgeLink's platform value and ROI.
• Execute outbound prospecting activities including cold outreach, introductory calls, and email campaigns, independently and in collaboration with the assigned Sales Development Representative (SDR).
• Represent LodgeLink at industry conferences, trade shows, and networking events to build brand presence and generate leads.
• Maintain accurate, up-to-date records of all pipeline activity, deal stages, forecasting, and next steps in Salesforce.

Informal Sales Leadership

• Act as a mentor and coach for our Sales Development Representatives and Customer Success team, helping them grow their sales skillsets, and driving collaborative success across the team.
• Champion the sales processes, helping to set the example and lead change amongst the overall commercial team.

Account Management & Growth

• Own and grow assigned accounts - develop strategic relationships that increase LodgeLink's share of each client's total travel spend.
• Re-engage dormant accounts with targeted outreach and a compelling value narrative.
• Collaborate closely with the Customer Success team to ensure onboarding, adoption, and long-term satisfaction across your book of business.
• Act as the voice of the customer internally, surface product feedback, emerging industry trends, and unique client requirements to the broader team.
• Coordinate with Customer Service and the Accounts Payable Team on any complex or escalated account needs.
• Support collections follow-up with clients where required.
• Travel to client sites and industry events as needed to deepen relationships and close opportunities.

What We’re Looking For:

Required

• 3–5+ years of B2B outside sales experience in a quota-carrying role (Business Development, Account Executive, or similar).
• Demonstrated track record of new customer acquisition