Business Operations Analyst

About the role:
At Agility PR Solutions, we’re continuing to evolve how we use data, systems, and AI to make smarter business decisions across the organization. We’re looking for a highly analytical and curious Business Operations Analyst to help turn company data into actionable insights. This role will support reporting, dashboards, operational analysis, commission administration, vendor reporting, and broader business intelligence initiatives across teams including Sales, Marketing, Customer Success, and Operations.

This is an ideal role for someone who enjoys solving problems, finding patterns in data, building practical reporting solutions, and leveraging AI tools to work more efficiently. What you’ll do:
Build and maintain dashboards and reporting across key business functions using tools such as Excel, Power BI, Tableau, Salesforce reporting, or similar platforms 
Analyze company performance data across areas such as sales, pipeline generation, customer engagement, operational performance, and market perception 
Support commission tracking and reporting processes with a high degree of accuracy and attention to detail 
Manage and validate vendor reporting where accuracy and careful analysis are critical 
Pull insights from platforms such as Salesforce, Pendo, G2, RepVue, Glassdoor, and other internal or external data sources 
Identify trends, risks, opportunities, and operational inefficiencies through data analysis 
Partner with leadership to support strategic decision making through reporting and insights 
Help evaluate and implement practical AI-enabled workflows, tools, and automation opportunities 
Create reporting processes that are scalable, efficient, and easy for teams to use without overengineering solutions 
Support ad hoc analysis and special projects across the business 
What you bring:
2–5 years of experience in business analysis, analytics, operations, revenue operations, finance, or a similar analytical role 
Strong analytical and problem-solving skills with excellent attention to detail 
Advanced Excel skills including formulas, pivots, lookups, data manipulation, and reporting 
Experience with reporting and visualization tools such as Power BI, Tableau, Looker Studio, or similar platforms 
Experience working with Salesforce reporting and data analysis 
Comfort working with large datasets and translating findings into clear business insights 
Strong curiosity and interest in AI tools and how they can improve business operations and workflows 
Ability to balance accuracy and speed without overcomplicating processes 
Strong communication skills with the ability to explain data clearly to non-technical stakeholders 
Degree or diploma in Business, Finance, Economics, Analytics, Commerce, or a related field 
Nice to have:
Experience with Pendo, HubSpot, SQL, or BI tools 
Exposure to SaaS or technology companies 
Experience supporting commissions or incentive compensation processes 
Familiarity with automation or AI tools such as Gemini, ChatGPT, Claude, or Copilot
Why you'll love it here:
Fully remote work environment  
Collaborative culture – and key tools enabling it  
Competitive compensation package  
Health, Dental & Vision benefits  
RRSP matching  
Life Insurance
Employee Assistance Program (EAP)  
Career Development & Progression opportunities   
Paid Vacation, Personal Days and Sick days  
Flex Fridays in Summer, Week off between Christmas and New Years'  
No Internal Meetings Fridays  

The Total Compensation for this role is expected to fall within the range of $70,000 – $90,000 CAD annually. The final offer will reflect each candidate’s experience, skills, and internal equity.
This is for a new position.

AI Usage
We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates.
AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage.
We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams.

At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation. Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway.

Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future. If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements. Thank you for your time in reviewing this opportunity, and we hope to hear from you should you find this the right fit!