Business Operations Analyst, Enterprise

Raptive is hiring a Business Operations Analyst to support our Enterprise business. Reporting to the SVP, Business Operations, you’ll convert complex, cross-platform data into clear, executive-ready insights and recommendations that help Sales, Marketing, Account Management, and leadership make better decisions for our largest publisher customers.

The Business Operations team oversees the technology, processes, and data that power go-to-market workflows—supporting multiple teams to drive growth across the company

What you’ll be doing

Create and maintain dashboards that provide visibility into Enterprise KPIs, business health, billing details, workflow effectiveness, and customer report requests

Run a regular reporting cadence and prepare summaries that highlight key findings and next steps—identifying trends, risks, and growth opportunities

Automate, refine, and distribute recurring and ad-hoc reports of marketing performance, pipeline forecasts, and day-to-day operations

Develop unique, competitive intelligence to inform go-to-market process and communications

Turn data into clear, practical recommendations for all Enterprise teams: Sales, Marketing, Account Management, and leadership

Partner with Account Management to design and maintain Enterprise customer lifecycle reporting (onboarding, adoption, retention, expansion, renewal, and risk)

Build repeatable report templates and self-serve dashboards that answer common customer questions

Define and document metrics, definitions and reporting standards so numbers are consistent and trusted

Keep data accurate by proactively auditing and maintaining CRM records, internal datasets, and related processes

The skills and experience you’ll bring to the job

3-5 years of experience in an analytical, business operations, or marketing analytics role

Strong analytical and storytelling skills—able to synthesize data into insights and communicate them effectively

Proactive, detail-oriented, and organized—motivated to solve impactful data challenges and drive efforts forward

Ability to align data with business goals and influence decisions with data-driven recommendations

Nice-to-have: familiarity with enterprise CRMs (Salesforce/HubSpot), BI tools (Sigma, Tableau, Looker) or basic SQL, plus experience with marketing measurement (attribution, segmentation, targeting, channel performance) and A/B testing

About Raptive

Raptive is a new media company built for creators and home to one of the internet's largest and most diverse audiences. Raptive combines its position as the world’s largest ad management platform with comprehensive monetization, audience, and business solutions that enable creators to turn their passions and talents into thriving independent companies and enduring brands. We stand for the future of a diverse, open internet powered by the creativity and entrepreneurship of the independent creators and publishers it serves. Raptive has paid over $2.5 billion to thousands of independent creators. Join us in creating a more equitable and inclusive future for media. Raptive was recognized as a Fortune 100 Best Places To Work for 2024-2025.

The base salary range for this position is $80,000-$100,000. The range provided is Raptive’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower based on non-discriminatory factors such as experience, geographic location, knowledge, skills, and abilities. This role is eligible for additional incentive compensation not included in the posted range.

For more information, visit www.Raptive.com or follow us on LinkedIn or Instagram.

Raptive is committed to diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. We encourage candidates from all backgrounds to apply. Raptive is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please reach out to a member of our recruiting team.