Candidate Support Coordinator

Remote, USA
Posted Jun 12, 2026
Full-time

Capita is an outsourcer helping clients across the public and private sectors run complex business processes more efficiently. As a Candidate Support Coordinator, you will support candidates through their Army recruitment journey, ensuring a smooth process while collaborating with recruiters and internal teams.

Responsibilities

  • Support candidates throughout their British Army recruitment journey with empathy and clarity
  • Keep candidate records up to date with clear and accurate notes in the internal system
  • Take ownership of your performance targets and strive to exceed expectations
  • Suggest improvements to enhance candidate experience and internal processes
  • Collaborate effectively with internal teams and external stakeholders
  • Provide timely support to regional recruiters to ensure a smooth recruitment process

Skills

  • Confident communicator with the ability to build rapport quickly
  • Strong organisational skills and attention to detail
  • Able to manage multiple tasks and prioritise effectively
  • Confident using digital systems and updating records accurately
  • Proactive mindset with a focus on delivering excellent candidate experience
  • Understanding of the British Army recruitment process
  • Familiarity with CRM or applicant tracking systems
  • Ability to suggest and implement process improvements

Benefits

  • 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
  • Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
  • Free on-site parking - making your commute easier and more convenient.

Company Overview

  • Capita focuses on delivering expertise and technology solutions to improve business outcomes. It was founded in 1984, and is headquartered in London, England, GBR, with a workforce of 10001+ employees. Its website is https://www.capita.com.

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