Carrier Sales Representative, Road US

DSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Carrier Sales Representative plays a key role within the Road US brokerage team, responsible for sourcing, securing, and managing carrier capacity to support DSV’s freight operations.

Responsibilities

• Source, negotiate, and secure carriers and drivers to cover available freight in a cost-effective and service-focused manner
• Manage daily dispatch operations, ensuring accurate communication of shipment details to carriers
• Track and monitor shipments from pickup through delivery, providing timely updates to internal teams and customers
• Collect and verify all carrier documentation for on-time shipment closeout and billing
• Build, develop, and maintain long-term carrier relationships to strengthen capacity reliability and responsiveness
• Collaborate with Account Managers to provide operational support, pricing input, and customer updates as needed
• Assist with customer service and account management functions to ensure consistent communication and successful delivery performance
• Stay informed on current market conditions, rate trends, and seasonal fluctuations to ensure competitive pricing
• Generate new carrier leads and onboard qualified partners to expand DSV’s carrier network
• Proactively identify and resolve shipment or service issues, using sound judgment and effective problem-solving
• Perform additional duties and project work as assigned

Skills

• High School diploma or equivalent required
• Minimum 1 year of experience in logistics, freight brokerage, or customer service
• Minimum 1 year of carrier sales experience with a focus on drayage
• Strong understanding of transportation and drayage operations, including carrier regulations and best practices
• Proficient in Microsoft Office Suite (Excel, Word, Teams, PowerPoint)
• Experience using Transportation Management Systems (TMS)
• Strong negotiation, persuasion, and relationship-building abilities
• Excellent verbal and written communication skills
• Analytical thinker with strong mathematical aptitude for pricing and rate analysis
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Thrives under pressure and demonstrates a strong sense of urgency and accountability
• Positive, motivated, and team-oriented with the ability to work independently and collaboratively
• Professional phone presence and effective interpersonal communication skills
• Associate's or Bachelor's degree
• 3+ years of experience in logistics, freight brokerage, or customer service
• 3+ years of carrier sales experience with a focus on drayage
• Advanced Excel skills

Benefits

• Medical
• Prescription
• Dental
• Vision
• Life insurance
• Flexible spending accounts (FSAs)
• Health savings accounts (HSAs) (for eligible plans)
• Short- and long-term disability coverage
• Wellness resources
• Employee Assistance Program (EAP) services
• DSV 401(k) plan, which provides company matching contributions of up to 5%
• Various paid time off programs
• Paid company holidays

Company Overview