CIS Application Support Engineer (Customer/1 + COBOL) – Remote – 12+ Months

This is a remote position.

We’re looking for an experienced CIS Application Support Engineer with hands‑on expertise in Customer/1 (C/1) and COBOL to support, maintain, and enhance a legacy Customer Information System for a major utility. This role focuses on application maintenance, defect resolution, batch job support, and small enhancements that keep the CIS stable and running.

If you’ve worked in utility billing systems and still enjoy solving problems in COBOL, this is a long‑term, stable contract where your experience truly matters.

What You’ll Do

Support and maintain the Customer/1 CIS application

Troubleshoot and resolve production issues in COBOL, batch jobs, and related components

Analyze billing, metering, payments, collections, and customer workflows

Implement small enhancements, fixes, and logic updates

Work with business users to understand issues and translate them into technical solutions

Ensure system stability, data integrity, and accurate billing operations

Participate in on‑call or after‑hours support rotations (if required)

Requirements

What You Bring

Hands‑on experience with Customer/1 (C/1) — required

Strong COBOL programming and maintenance skills

Experience supporting CIS systems in utilities (electric, gas, water)

Understanding of billing cycles, meter reads, payments, adjustments, and customer account logic

Ability to troubleshoot complex legacy code and batch processes

Strong analytical skills and comfort working independently

Bonus: experience with mainframe environments, JCL, DB2, or related legacy tech

Benefits

Role Details

Remote (US‑based)

12+ month contract with likely extensions

Start ASAP

Part time option is also available.