Claims Adjuster I, Accident Benefits

Intact is a company that prioritizes the well-being of its employees and customers. They are seeking a Claims Adjuster I, Accident Benefits to assist customers who have suffered minor injuries from motor vehicle accidents, ensuring a positive claims process and providing support through an accelerated training program.

Responsibilities

• Ensure timely and thorough investigation and adjudication of medical claims
• Identify eligibility and/or entitlement ensuring quick access to all available benefits to promote treatment and recovery
• Manage claims while abiding by current provincial regulations and guidelines as well as company protocols and procedures
• Answer queries from customers, legal representatives and medical clinics while providing high quality customer service

Skills

• Minimum 1 year experience working in a customer service role
• Strong communication, critical thinking, and negotiation skills
• Computer literate and capable of working in a paperless environment
• Capable of multitasking and juggling competing priorities in a fast-paced, high-pressure environment
• Capable of working independently within a collaborative team setting
• An ongoing commitment to self development
• No Canadian work experience required however must be eligible to work in Canada
• Knowledge or understanding of medical terminology is an asset
• A university degree or college diploma in Health Sciences (Kinesiology or Psychology) is considered an asset
• Bilingualism (French & English), both oral and written is an asset

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual Bonus Target, Based On The Base Salary, With a Potential Payout Of Up To Double The Target (subject To Personal And Company Performance)
• 7.5%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Our pension offerings provide flexibility and long-term security for our employees beyond their careers.
• The opportunity to receive guaranteed income for life via our defined benefit pension plan.

Company Overview