Client Engagement Advisor

Position Overview

We're growing our remote team and currently seeking enthusiastic, people-focused individuals to join us as Client Engagement Advisor. In this role, you'll be the connection point between clients and their travel planshelping ensure they feel supported, informed, and confident every step of the way.

You'll assist with organizing details, keeping communication clear, and helping clients stay on track as their travel plans come together. This opportunity is perfect for individuals who enjoy building relationships, staying organized, and working independently in a flexible virtual environment.

No prior travel experience is required. Training and ongoing support are provided to help you succeed.

Responsibilities

Build strong connections with clients by understanding their travel interests and expectations

Help organize and manage trip details such as accommodations, transportation, and activities

Keep clients updated on progress, confirmations, and next steps

Review available options and provide guidance using approved systems

Respond to questions and provide support via email, phone, and online messaging tools

Assist with updates or adjustments as plans evolve

Maintain organized records and communication logs within internal platforms

Participate in onboarding and ongoing development sessions

What You'll Receive

Fully remote position with flexible scheduling options

Structured onboarding to set you up for success

Continued access to training and professional development

Use of industry tools and travel coordination platforms

Eligibility for incentive programs and travel-related perks

Opportunities to grow into advanced roles within the team

Requirements

Strong communication and relationship-building skills

Highly organized with attention to detail

Comfortable managing multiple responsibilities independently

Familiar with basic computer systems and online tools

Reliable internet access

Positive, proactive mindset and willingness to learn
Must be at least 18 years old

Must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions