Client Experience Travel Specialist
About the Opportunity
We are currently growing our remote travel support team and are looking for organized, customer-focused individuals who enjoy helping others and creating positive client experiences. As a Client Experience Travel Specialist, you will assist with travel planning support, booking coordination, and customer communication while helping clients navigate the reservation process with confidence.
This opportunity is ideal for individuals seeking flexible remote work with training provided and opportunities for long-term growth. Previous travel industry experience is not required.
Key Responsibilities
Assist clients with coordinating vacations, cruises, hotel stays, resorts, and travel packages
Research travel availability, accommodations, pricing, and destination options through approved company systems
Review reservation details and itinerary information to help ensure accuracy and organization
Provide professional support and travel recommendations based on client preferences, schedules, and budget considerations
Communicate with clients through email, phone, and online messaging platforms
Help manage booking updates, itinerary revisions, and travel-related service requests
Maintain organized client records, confirmations, and travel documentation
Participate in virtual onboarding sessions, training workshops, and team meetings
What We Offer
Remote work flexibility
Adjustable scheduling opportunities
Comprehensive training and onboarding support
Access to travel discounts, incentives, and supplier promotions
Positive and collaborative remote team environment
Opportunities for continued professional development
Qualifications
Strong customer service and communication skills
Ability to multitask and stay organized while working independently
Comfortable using computers, online systems, and communication tools
Reliable internet connection required
Self-motivated with strong attention to detail
Must be at least 18 years old
Must be legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain