Client Services Associate Project Manager
At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Epiq is hiring an Associate Project Manager to support the delivery of settlement and claims administration matters. This role focuses on day‑to‑day execution, coordination, and client service in a deadline‑driven, regulated environment.
You’ll work closely with Senior Project Managers, internal teams, and client stakeholders to keep matters organized, accurate, and moving forward. This role is designed for someone who wants to build strong execution fundamentals and grow into a full Project Manager role over time.
What You’ll Do
Support Senior Project Managers on active settlement and claims administration matters
Coordinate daily project tasks and track progress against court‑driven deadlines
Translate client and court requirements into clear operational work requests
Assist with client communications, status updates, and routine inquiries
Review, prepare, and manage client data for intake, reporting, and deliverables
Perform quality checks to ensure accuracy and completeness
Maintain project documentation, trackers, and status reports
Proactively escalate risks or issues and support resolution
Contribute to process improvements and cross‑team collaboration
What We’re Looking For
Bachelor’s degree or equivalent experience
2–4 years of experience in project coordination, client services, operations, or professional services
Strong organizational skills and attention to detail
Ability to manage multiple tasks in a structured, deadline‑driven environment
Clear, professional written and verbal communication skills
Preferred
Experience in legal services, financial services, claims administration, or other regulated environments
Comfort working with data, spreadsheets, and reports (Excel experience a plus)
Growth Path Associate Project Managers are expected to grow into increased ownership over time. As you develop, you’ll take on larger workstreams, deeper client interaction, and greater responsibility for planning and execution—with a clear path to promotion into a Project Manager role based on performance, readiness, and business need.
Why This Role This is a hands‑on opportunity to learn complex, client‑facing project delivery while building the skills needed for long‑term growth in project management and client services.
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The Compensation range for this role is 65,000 - 80,000 USD annually and may be eligible for an annual bonus.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Must be authorized to work in the United States for any employer.
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Click here to learn about Epiq's Benefits.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities.
If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.