Client Success Strategist - Executive Leadership Development

Location: Remote

Salary: $80,000 - $100,000 + uncapped commissions

Our client, a rapidly scaling executive coaching and leadership development firm, is looking for a Client Success Strategist to partner with senior leaders (VP, SVP, and C-Suite executives) at Fortune 500 companies. This role is central to their mission: helping executives accelerate their careers, achieve skip-level promotions, and thrive at the highest levels of leadership.

In this role, you will have 2 critical objectives:
• Serve as an implementation partner; helping the company’s clients (executive leaders) leverage their program to land rapid skip-level promotions internally or externally.
• Contribute measurably to the financial growth of our client’s company by leveraging renewals, referrals, etc

This is a key role for our client in achieving their mission of catapulting leaders to the C-Suite so they can have maximum impact, income and wellbeing.

Consider this opportunity if…
• You are a strategic, process-driven leader who pairs big-picture thinking with hands-on execution.
• You build smart systems, manage complexity at scale, and consistently drive results, all while staying close to the details that matter.
• With strong emotional intelligence and executive presence, you lead with clarity, empathy, and conviction, even in high-stakes conversations with senior stakeholders.
• You’ve delivered meaningful growth, demonstrated resilience through challenge, and are deeply aligned with our client’s mission because you’ve taken the time to truly understand it.
• If you’re entrepreneurial, growth-oriented, humble, and hungry to lead with both heart and operational excellence, we want to hear from you.

What you will do:

As a Client Success Strategist, you will:
• Drive Client Success & Growth – Ensure measurable outcomes for clients (individual leaders) while creating & executing strategy for renewals, upsells, referrals, and reactivations.
• Master Program Content – Learn and apply 50+ training modules, tools, and templates to guide client success.
• Coach Executives for Results – Use behavioral insights, mindset coaching, and accountability to help leaders break through challenges and achieve promotions.
• Build Executive Relationships – Manage authentic, professional rapport with a high volume of clients (100+) via Zoom, group coaching, and messaging platforms.
• Leverage Data & Insights – Track client progress (Red/Yellow/Green status), analyze patterns, and recommend strategies to improve outcomes.
• Advocate for Clients – Provide feedback and escalate insights to internal teams for program improvement.
• Deliver Operational Excellence – Maintain strong documentation, workflows, and review client materials (resumes, executive presentations, etc.).

What are we looking for

The ideal candidate is:
• Results-Driven – Focused on measurable client and business impact.
• Bold & Confident – Able to engage C-Suite leaders as peers with strong executive presence.
• Critical Thinker – Synthesizes complex information into actionable insights.
• Detail-Oriented & Data-Savvy – Comfortable managing KPIs, progress trackers, and analytics.
• Tech-Savvy – Proficient in CRMs, Excel, and project management tools (ClickUp preferred).
• Aligned with Core Values – Excellence, Boldness, Trust.
• Action-Oriented – Takes Initiative and has a bias for action.
• Executive Presence – Communicates and works professionally with C-level executives, demonstrating confidence, clarity, and credibility.

Qualifications:
• 5+ years of experience working with executive leaders and corporate clients
• 7+ years of corporate/business experience.
• Proven ability to drive measurable business growth (2–10X).
• Experience building client success programs end-to-end.
• Preferred: MBA or advanced degree; experience in high-growth or executive coaching/HR/Recruiting environments.

Position Details:
• Type: 100% Remote
• Schedule: Mon–Fri, 9:00 AM–6:00 PM CST; plus 6–8 weekends/year during client launches.
• Salary base: $80,000-$100,000 + uncapped commissions

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