Client Support And Financial Administration Specialist

Company Overview

Eclaire Salon is a client-focused beauty and service organization committed to delivering professional customer experiences through operational excellence, responsive communication, and administrative support. We value professionalism, collaboration, organization, and a positive remote work culture that supports both our clients and internal team operations.

As we continue to grow, we are seeking a reliable and detail-oriented Client Support & Financial Administration Specialist to support customer communication, administrative coordination, record organization, and financial support operations within our remote team environment.

Position Summary

The Client Support & Financial Administration Specialist will support daily customer interactions, administrative coordination, appointment assistance, documentation management, and general financial administrative support. This role requires strong communication skills, attention to detail, professionalism, and the ability to manage responsibilities in a structured remote environment.

The ideal candidate is organized, dependable, customer-focused, and comfortable handling administrative and operational tasks with accuracy and professionalism.

Key Responsibilities

Provide professional support to clients through email and internal communication platforms
Assist with appointment coordination and customer scheduling support
Maintain accurate customer, administrative, and financial support records
Support invoice tracking, documentation organization, and reporting assistance
Assist with administrative workflow coordination and operational support activities
Maintain organized digital records and internal documentation
Coordinate professionally with internal departments and support teams
Support customer follow-up and general service-related inquiries
Ensure professionalism, confidentiality, and accuracy in all communications and administrative tasks
Assist with day-to-day remote operational and client support functions

Qualifications

Strong written and verbal communication skills
Professional and customer-focused approach
Excellent organizational and multitasking abilities
High attention to detail and accuracy
Comfortable working independently in a remote environment
Basic proficiency with email, spreadsheets, and administrative software tools
Ability to manage priorities and meet deadlines professionally
Positive attitude with strong problem-solving skills
Previous customer service, administrative, billing, or financial support experience is beneficial but not required

Benefits

Fully Remote Work Environment
Paid Training and Structured Onboarding
Competitive Hourly Compensation
Flexible and Supportive Team Culture
Professional Development Opportunities
Stable Full-Time Career Opportunity
Collaborative Remote Team Environment
Ongoing Administrative and Team Support

Equal Opportunity Employer

Eclaire Salon is committed to maintaining a professional, inclusive, and respectful workplace environment for all employees and applicants. We provide equal employment opportunities without regard to race, color, religion, gender, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We value professionalism, collaboration, diversity, and integrity throughout our organization.