Client Support Specialist

Compensation
This is an independent contractor role and 100% commission-based. Earnings are performance-driven and uncapped.

Position Overview
Lloyd Business Services is a leader in providing essential benefits and coverage solutions for families across North America. We are seeking motivated, service-oriented individuals to join us as Client Support Specialists. This role is perfect for those who thrive in a virtual environment and are passionate about helping others.

Company Overview
For over 68 years, our company has been a trusted name in the financial services industry. We proudly serve more than 40,000 labor unions and associations, including the NFL, NBA, and MLB, reaching over 5 million members. With over $58.9 billion in insurance coverage in force and an A+ Superior Rating from AM Best, we are a top choice for clients and agents alike. Recognized as one of North America’s Best Places to Work and ranking 24th on Forbes' Happiest Places to Work list, we continue to grow and evolve.

Key Responsibilities

Conduct inbound and outbound calls with clients to provide information and guidance

Set appointments with individuals who have expressed interest in benefits

Deliver virtual presentations to explain available coverage and options

Assist clients in choosing the right benefits to meet their needs

Submit applications and ensure all eligibility requirements are met

Track and report daily activities and client interactions

Participate in ongoing training to develop new skills and expand product knowledge

What We Offer

Fully remote position with flexible scheduling

Weekly pay structure

Performance-driven bonus opportunities and exclusive annual incentive trips (previous trips include Puerto Rico, Cancun, Disney, Las Vegas, and the Bahamas)

Comprehensive training program and supportive leadership

Opportunities for growth and advancement for high performers

Minimum Qualifications

Must be 18 years or older

High school diploma or equivalent (higher education a plus)

Strong communication skills and ability to manage time effectively

Customer-facing or service experience is helpful but not required

Self-motivated and results-driven