Clinical Case Manager Behavioral Health - Work at Home

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Behavioral Health Care Manager (Remote – U.S.)
Fully Remote | Monday–Friday, Business Hours | No Weekends or Holidays
We’re seeking a licensed Behavioral Health professional to join our remote care management team. In this role, you’ll use your clinical expertise to support members with complex behavioral and physical health needs, helping them access the right care at the right time—while making a meaningful impact from home.
What You’ll Do
Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
Develop and coordinate individualized care plans aligned with member benefits and available resources
Collaborate closely with providers and internal teams to ensure seamless, cost‑effective care
Provide crisis intervention and follow‑up support for members experiencing behavioral health or medical crises
Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
Coordinate psychosocial wraparound services and community resources
What You Bring - Required
Master’s degree in Social Work or Counseling
Active, unrestricted independent clinical license in your state (LCSW Licensed Clinical Social Worker, LISW Licensed, Independent Social Worker, LCPC Licensed Clinical Professional Counselor, LPC Licensed Professional Counselor, LP Licensed Psychologist, LMFT Licensed Marriage and Family Therapist, LMHC Licensed Mental Health Counselor)
3+ years of post‑master’s direct clinical experience (hospital, outpatient, ambulatory, or similar setting)
3+ years of experience with mental health and substance use disorders
Comfort providing care telephonically while documenting in real time
Strong Motivational Interviewing and technology skills
Preferred
Crisis intervention experience
Managed care or utilization review background
Case management and discharge planning experience
Why Join Us
100% remote role within the United States
Predictable weekday schedule—no nights, weekends, or holidays
Opportunity to apply clinical expertise in a collaborative, mission‑driven environment
Make a direct impact on member outcomes without sacrificing work‑life balance

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range
The typical pay range for this role is:

$60,522.00 - $129,615.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/09/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.