Clinical Pharmacy Operations Coordinator (Remote)

People are done waiting to get sick before getting care. They want to understand their bodies, take control of how they feel, and actually invest in how long and how well they live. The system wasn't built for that. We are.

Over the next decade, more than one trillion dollars will shift away from traditional sick-care toward proactive, personalized health programs. Lifeforce is leading that shift as the world's largest longevity medicine program, and we're just getting started.

Founded alongside clinical and scientific leaders from Cleveland Clinic, Mass General Hospital, and Harvard Medical School, we bring together everything it takes to help people truly understand and optimize how their bodies are functioning now and decades to come. Comprehensive diagnostics, hands-on clinical experts, certified health coaches, and customized supplement, pharmaceutical, and lifestyle protocols. All from home. At the price of a gym membership.

We are looking for a Clinical Pharmacy Operations Coordinator to support the day-to-day execution of pharmacy operations workflows. This role is ideal for someone beginning a career in healthcare, pharmacy operations, or clinical operations who is highly detail-oriented, reliable, eager to learn, and motivated to grow within a fast-paced healthcare environment.

In this role you will support clinicians, pharmacy operations team members, customer experience team members, and pharmacy partners by helping ensure operational tasks are completed accurately, efficiently, and in alignment with established workflows and quality standards. This is a foundational position within the Clinical Pharmacy Operations organization, with opportunities to develop operational judgment, technical proficiency, and cross-functional collaboration skills over time.

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Key Responsibilities Core Pharmacy Operations Support & Task Execution

Support daily pharmacy operational workflows and administrative tasks to ensure timely and accurate prescription processing

Assist with prescription drafting preparation and documentation workflows for clinician review and signature

Monitor operational queues and escalate delays, missing information, or workflow concerns appropriately

Maintain accurate documentation within prescribing platforms, EHRs, pharmacy systems, and internal operational tools

Ensure assigned tasks are completed efficiently, accurately, and in accordance with SOPs and compliance requirements

Clinician & Internal Team Support

Provide frontline operational support to clinicians and internal teams for routine pharmacy workflow questions and requests

Assist with resolving straightforward operational issues using established workflows and guidance from senior team members

Escalate complex, clinical, or technical issues appropriately and with clear documentation

Member Support & Customer Experience Collaboration

Support member-facing pharmacy workflows, including prescription status updates and coordination tasks

Collaborate with the CX team to assist with basic prescription-related member issues and inquiries

Help ensure members receive timely communication and operational support related to pharmacy workflows

Operational Learning & Process Improvement Support

Develop foundational knowledge of prescription lifecycles, pharmacy fulfillment processes, and operational workflows

Identify workflow inefficiencies or recurring issues and communicate observations to senior team members

Support process improvement initiatives, audits, reporting tasks, and operational cleanup efforts as assigned

Demonstrate curiosity, initiative, and willingness to learn new systems and workflows

Quality, Compliance & Documentation

Follow established SOPs, regulatory requirements, privacy standards, and quality expectations consistently

Support documentation, audit preparation, and quality assurance activities as needed

Maintain a high level of accuracy and attention to detail across all assigned work

Additional Responsibilities

Perform other duties as assigned to support evolving clinical, operational, and business needs

Qualifications
Required

High school diploma or equivalent

Strong attention to detail and organizational skills

Ability to manage repetitive, task-based work with accuracy and consistency

Strong written and verbal communication skills

Comfort learning and working within multiple technical systems and workflows

Ability to prioritize tasks and operate in a fast-paced environment

Ability to work a Tuesday-Saturday schedule; occasional holiday coverage may be required 

Preferred

Medical Assistant (MA), Medical Technician certification, or Pharmacy Technician certification

Experience in healthcare administration, healthcare operations, customer support, or pharmacy support environments

Exposure to EHRs, pharmacy systems, or healthcare operational tools

Interest in healthcare operations, pharmacy workflows, or digital health environments

Traits for Success

Reliable, detail-oriented, and organized

Eager to learn and develop operational expertise

Comfortable asking questions and escalating appropriately

Positive, collaborative, and team-oriented

Demonstrates initiative and ownership within assigned responsibilities

Able to maintain accuracy and focus in a high-volume environment

What We Offer

Remote working environment

Company provided computer and other required equipment

Generous benefits package including Healthcare, Dental and Vision

Complimentary Lifeforce Membership for Full Time Employees

\n$23 - $28 an hour
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We are committed to fostering a diverse and inclusive workplace and encourage candidates from all backgrounds to apply.

Please note that job scams are on the rise. If you are contacted for this role, it will be from a team member with an email address domain of @mylifeforce.com. Our company does not use Microsoft Teams and will never ask you to disclose your banking information.

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