Clinical Services Coordinator

Marvin is on a mission to end healthcare worker burnout- once and for all.
We’ve partnered with multiple  leading hospitals across the country, including Cedars-Sinai and UCLA in Los Angeles, Jefferson Health in Philadelphia, and the Harvard Department of Psychiatry, just to mention a few. Together, we’re delivering a first-of-its-kind mental health platform designed specifically for physicians, nurses, and frontline staff.

We're looking for a driven and compassionate Clinical Services Coordinator to join our growing team. In this pivotal role, you'll help shape Marvin’s clinical protocols and support systems from the ground up - bringing both structure and innovation to how we care for the people who care for everyone else.

This is a W2 full-time, salaried position with a competitive benefits package, stock options and generous paid time off.

This position is remote with in-person team meetings so you must be based within a 90 minute commutable distance to our office in Los Angeles or NYC.

Key Responsibilities:

Foster a supportive and engaged clinical culture through initiatives such as a buddy system for new hires and ongoing team-building efforts.

Serve as a backup Psych Assistant for Marvin’s medication management program. Coordinate medical record requests in compliance with relevant regulations and protocols.

Support quality assurance efforts by assisting with routine chart audits. Monitor and follow up on missing progress notes to ensure compliance and continuity of care..

Manage the off-boarding process for contracted therapists who resign, ensuring a smooth transition. Assist with caseload clean-up, including chart closures and outreach to therapists regarding inactive clients.

Co-develop and deliver workshops in partnership with team members to support clinical growth and best practices.

Conduct clinical interviews as part of the hiring or case evaluation process.

Take on additional responsibilities as delegated by the clinical leadership team.

Preferred qualifications:

Masters level licensure as a LMFT, LCSW, LMHC/LPC in any state, that is in good standing with the board

This position is remote with in-person team meetings so you must be based within a 90 minute commutable distance to our office in Los Angeles or NYC

At least 5 years of licensed clinical experience

Excellent verbal and written communication skills

Excellent technology skills with experience with Google workplace (Gmail, Google Sheets, Google Docs) and electronic health record (EHR) systems

Proven problem solving and analytical skills

Ability to handle ambiguity and to multitask 

Ability to improvise, work efficiently, and respond quickly to changes and a dynamic workflow 

Willingness to support multiple departments as it relates to clinical issues 

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We're excited to meet you! Please apply today!