Cloud Engineer [Remote]

Job Description

We are currently seeking an eager and collaborative individual to serve as the technical resource on CloudOps team. Responsible to provide technical support and guidance regarding cloud-based SAP solutions as well a being a key technical support resource in supporting the greater cloud landscape.

How you'll CREATE:

The responsibilities of this position include, but are not limited to, the following functions in the Operations organization:

• Utilize technical skills and tools to coordinate, maintain, enhance, and deploy cloud-based solutions while following corporate standards and best practices

• Work within a CloudOps team to meet project objectives in a timely fashion

• Update project status reports (progress/risks/issues/roadblocks) as required by Senior Management

• Use CloudOps methodology and toolsets to implement and support solutions in AWS, Azure, and GCP

• Implement proposed solutions to ensure the delivery of a quality product or service

• Ensure cloud resources meet UMG's operational requirements and are in compliance with UMG infrastructure and security standards

• Provide documentation and communication to peers and other IT Teams for status, coordination, objectives, and performance

• Compile and remediate vulnerabilities identified by the securities team

• Assess and troubleshoot, consult with vendors, and coordinate with other teams for problem resolution

• Ensure high work standards regarding incident and change management tasks

• Other tasks as deemed necessary or appropriate

Skills/Abilities:

Critical and Required Daily Skills

• SUSE Linux Enterprise Server (SLES) Administration: Deploy, configure, and manage SLES EC2 instances in AWS; troubleshoot boot issues; manage LVM (LVS, VGS, PVS); configure SUID, SGID, Sticky Bit; expand XFS file systems and EBS volumes; manage permissions and ACLs. User/group management, SSH security, package management (zypper, rpm), process/service management (systemd), log analysis, networking (TCP/IP, DNS, routing, firewalls), backup/restore, patching and security hardening.

• AWS Services: EC2, S3, EFS, Storage Gateway, EBS, VPC, VPC Endpoints, IAM, CloudWatch, CloudTrail; provisioning, configuration, monitoring and optimization.

• Automation & Scripting: Bash/shell scripting, AWS CLI, Infrastructure-as-Code (Terraform/Ansible), cron jobs and system automation.

• Monitoring & Performance: System resource monitoring, capacity planning, AWS monitoring tools, and troubleshooting performance bottlenecks.

Overall Skillset

• Proficient usage and management of Linux and Windows technology stacks (Ubuntu, Windows Server, Nginx, Apache, MySQL, PHP, IIS, MS SQL, .NET, and more)

• Proven experience with AWS, GCP, and Azure in an enterprise setting (personal use of these services will not be considered as equivalent)

• Experienced usage of Kubernetes technology stacks (K8s, EKS, GKE, Helm, Prometheus, Cortex, Grafana, Istio, and more)

• Accomplished with Modern CloudOps methodologies and toolsets (Chef, Terraform, Jira, Slack, Vault, Python, Cortex)

• Solid grasp and usage of version control and release management concepts and tools, particularly Git (Github / SVN/Bitbucket) for code branching and merging

• Understanding of Modern Auth (OIDC, SSO, SAML, Federation)

• Build and support solutions using both serverless and server-based infrastructure in AWS, Azure, and GCP cloud environments

• Follow deployment practices using CICD Processes and Technologies (Jenkins, TeamCity, Tekton, Spinnaker, Octopus, CodeDeploy, Automate)

• Solid understanding of key cloud design concepts such as ''High Availability'' (HA), ''Elastic Load Balancing'' (ELB), Principle of Least Privilege, Resiliency, Ephemeral Computing, Stateless Computing, Virtual Networking, and Scaling

• Detailed knowledge and demonstrated experience with key AWS specific technologies including EC2, S3, RDS, Redshift, CloudWatch, CloudFormation, CloudTrail, Storage Gateway, VPC, Transit Gateway, Dedicated Instances, Large Memory U-Type Instances, and Lambda

• Detailed knowledge and demonstrated experience with key GCP specific technologies including Compute Engine, BigQuery, IAM, BigTable, VPC, Shared VPC, Flow Logs, and Cloud Functions

• Depth of knowledge of VPC, Cloud Networking, Hybrid Cloud, and IAM constructs in AWS, Azure, and GCP

• Clear understanding that implementation of security principles and tools is not ''optional''

• Experience with serverless technologies (K8s, RDS, Lambda, SNS, SQS, S3, BigQuery, EKS, GKE, BigTable, Azure AD, Azure B2C, API Gateway, CloudFront, Lambda at Edge)

• Skill configuring and administering different distributions of Linux (Amazon Linux, Ubuntu, Red Hat Enterprise Linux, SLES)

Bring your VIBE:

Experience:

• 5 years minimum Experience in delivering IT infrastructure and cloud projects with multiple stakeholders and delivery teams.

• Extensive experience in technical server and Enterprise storage management

• Practical (hands-on) Experience with all 3 leading cloud providers (AWS, Azure, GCP)

• Practical (hands-on) Experience with UMG primary DevOps toolsets (Chef, Terraform Enterprise, Jira, Confluence, Git, Vault, Slack)

• Practical (hands-on) Experience with UMG primary serverless technologies (k8s, GKE, EKS, Lambda, RDS)

• Practical (hands-on) experience with UMG primary VM technologies (EC2, Dedicated Instances, Compute Engine)

• Practical (hands-on) experience using scripting languages (Python, PowerShell, Golang, AWS CLI, GCP CLI, Bash)

• Practical (hands-on) experience using AWS Linux, Ubuntu Linux, and SLES Linux

• Practical (hands-on) experience using Windows

• Practical (hands-on) experience using Kubernetes (K8s) and related toolsets (K8s, EKS, GKE, Grafana, Prometheus, Cortex)

• Other tools: Dynatrace, Azure AD, Intune, SEP, Redlock, Prisma Cloud, SAP, GoAnywhere)

Education:

• BA or BS degree in an IT related field or an equivalent combination of formal education and applicable experience required

• MCSE, AWS, GCP and UNIX certifications strongly preferred

Perks Playlist:

Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren't just values-they're how we work every day. Here are some of the ways we support you along the way (and just a few of the benefits we offer):

• Comprehensive medical, dental, and vision coverage

• Including 100% coverage for out-patient in-network mental health services

• Fertility coverage for eligible medical plan participants

• Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)

• Student Loan Repayment Assistance and Tuition Reimbursement

• 401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution

A variety of ways to prioritize much-needed time away from work including:

• Flexible Paid Time Off (PTO) for exempt employees

• 3-weeks PTO for non-exempt employees

• 2-weeks paid Winter Break

• 10 Company Holidays (including Juneteenth and Wellbeing Day)

• Summer Fridays (between Memorial Day and Labor Day)

• Generous paid parental leave for every type of parent

Check out our full overview of benefits on the Perks Playlist page of the career site.

Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.

Universal Music Group is an Equal Opportunity Employer

We are an E-Verify employer in Alabama, Arizona, Georgia, Mississ

Note: Posting is subject to change so please refer to career site for latest availability (SBJ-G337).

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