CO Sourcing Agent

At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries.

With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives.

Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide.

LinkedIn has also recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands!

About the Role 

As a Sourcing Specialist, you will be responsible for both product sourcing and client catalogue management, ensuring that all products are accurately created, priced, and maintained across client catalogues.

You will act as a key operational link between Operations, Procurement, Customer Success, and global suppliers, handling day-to-day sourcing requests, catalogue updates, and client escalations. This role requires strong attention to detail, excellent communication skills, and the ability to work accurately under SLA-driven environments.

Beyond execution, we are looking for someone who can think critically about processes, proactively spot issues, and contribute ideas to continuously improve how we work.

Responsibilities

Sourcing & Catalogue Management:

Source IT hardware and accessories globally at the right price and lead time

Create and maintain product listings in client catalogues

Monitor supplier updates (pricing, availability, lead times) and reflect changes quickly

Troubleshoot and resolve issues (pricing, currency, availability, product data)

Ensure products are created and updated within agreed SLAs

Keep documentation accurate and up to date across internal tools

Collaboration & Process Improvement:

Handle sourcing-related client escalations in a clear and timely way

Communicate clearly with Customer Success on catalogue changes

Work closely with Operations team on supplier onboarding, pricing alignment

Build strong working relationships with global suppliers

Proactively identify gaps, risks, or inefficiencies in sourcing and catalogue processes

Share ideas and contribute to continuous process improvements

Required Qualifications & Skills

Bachelor’s degree in support, Procurement, or related field (preferred)

2-3+ years of experience in sourcing, procurement or supply chain roles

Experience working with external suppliers or vendors

Experience in an operational, SLA-driven environment

Familiarity with eCommerce platform guidelines and compliance requirements.

Excellent communication and customer service skills.

Ability to multitask and work effectively in a fast-paced environment.

Experience using customer support ticketing systems (e.g. Zendesk, Freshdesk, Intercom).

Technical Skills

Strong ability to work with product data, pricing, and technical specifications

Good understanding of pricing logic, margins, currencies, and VAT/tax basics

Strong written communication skills for supplier and client-facing interactions

Strong attention to detail with the ability to maintain high-quality standards.

The Right Mindset

Exceptional attention to detail and accuracy

Strong ownership mindset and accountability

Ability to manage multiple priorities and deadlines

Comfortable handling escalations and ambiguous situations

Team player who collaborates well across functions

Critical thinker who can identify issues and suggest improvements

Proactive, curious, and improvement-oriented attitude

Our Team  

Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers.  

We are looking forward to meeting you and discover if there is a match with the Workwize team!