Collections Assistant
Simpson Thacher & Bartlett LLP is a law firm seeking a Collections Assistant to support their Collections Coordinators. The role involves assisting with collection inquiries, maintaining data accuracy, and providing administrative support.
Responsibilities
- Assist with monitoring various incoming email correspondence for timely replies
- Assist Collection Coordinators with information gathering, running reports and maintaining matter comments
- Assist with maintaining data accuracy within the 3E collections module
- Research ebilling statuses, rejections and short pays and collaborate across teams to work towards resolution
- Respond to internal inquiries in a timely manner
- Support Collection Coordinators with preparation of material for follow-up
- Observe confidentiality of client and Firm matters
- Provide administrative support as needed, such as providing client invoice copies and pulling invoice information
- Assist with special projects as needed
- Perform other duties as assigned
Skills
- High School diploma or GED equivalent required
- Ability to effectively present information verbally and in writing
- Basic math skills: add, subtract, multiply, and divide
- Ability to utilize computerized accounting and payables software programs, such as CMS and MS Excel
- Proficiency in MS Office Suite
- Ability to work effectively independently at times with minimal supervision in a fast-paced environment
- Must be able to work collaboratively in a team environment
- Strong attention to detail
- Strong customer service skills
- Demonstrated analytical and problem-solving skills
- Can organize, prioritize, plan and multi-task work activities, with the ability to effectively meet deadlines in a high-pressure environment
- Ability to adapt to all work situations to achieve desired results
- Ability to use discretion with sensitive and confidential information
- Flexibility to work additional hours as needed
- Bachelor's degree from four-year college or university, preferred, or equivalent combination of education and experience
- 1 to 2 years of collections, accounting or accounts receivable experience in a law firm environment
- Minimum 1 year of experience with either 3E or Elite Enterprise, Ebillinghub or other related applications
Company Overview