Collector, Drug & BA Testing - (PRN) - ExamOne/Des Moines, IA area

Quest Diagnostics is a leading provider of diagnostic information services, and they are seeking a Mobile Examiner to ensure mobile exams are completed accurately and on time. The primary responsibilities include specimen collection, maintaining safety and professionalism, and mentoring new employees.

Responsibilities

• Ensures all specimens are collected accurately and on time
• Collects specimens according to established procedures
• Conducts in center exams and mobile exams, which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services
• Responsible for completing application packets and other paperwork accurately
• Label, centrifuge and split specimens as required by test order
• Upload and complete cases in portal within 24 hrs on weekdays and within 48 hrs on weekends
• Package specimens for transport and ship to lab indicated on work orders
• Responsible for the safe and timely transporting of specimens, supplies, equipment and materials to the appropriate destination
• Maintains records of each specimen collected each day. Support Record Deletion process when directed by Management
• Submits original paperwork to destination
• Provides customer service to clients
• Follows current Examiner’s Manual
• Reads, understands and complies with departmental policies, protocols and procedures: (i.e. Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual)
• Maintains all appropriate Phlebotomy logs
• Maintains error rate of no more than 3%
• Confirms exams with clients day before appointment and status the case at time of confirmation
• Correct non-applicant errors within a 24 hour timeframe
• Submits accurate time and travel logs as directed by management and on time
• Submits accurate expense forms, if applicable, on the required day
• Properly clock in and out for work assignments
• Provides travel logs when applicable
• Demonstrates organizational commitment
• Adheres to departmental and company code of grooming and dress code and lab coat policies, appearing neat and clean at all times. Be aware of smoke residue and heavy fragrances
• Wear company issued identification badge at all times during work assignments
• Reports on time to work, following attendance guidelines
• Answers the telephone in a friendly and helpful manner, by incorporating the company name, self-identification and a helpful statement
• Communicates appropriately with customers, agents, applicants, coworkers and the general public
• Communicates all unresolved problems immediately to the appropriate Manager or Supervisor
• Remains polite and courteous at all times
• Additional responsibilities required of Mobile Examiner
• Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled
• Assist with periodic inventory counts, report shortages and problems to Manager or Supervisor as they occur; stocks supplies as needed
• Provide supply orders as specified by Branch Manager
• Work effectively with staff employees to ensure compliance with dress code, EHS & QA requirements, customer service requirements and SOP’s, advising Manager or Supervisor of any issues or problems as they arise
• Performs other department-related clerical duties when assigned
• Answers phone and dispatch calls when assigned
• Participates on teams and special projects when asked
• Assist Manager or Supervisor with the implementation of SOPs for examiner services in accordance with Quest Diagnostics guidelines
• With direction and guidance from Manager or Supervisor, and having appropriate training guidelines, act as mentor and resource person for new employees providing support for department protocols, practices and procedures
• Assist with distribution of technical information and communications to the work group
• Flexible travel (up to 25 mile radius) and flexible work hours. Maintain dates of availability and dates unavailable in Examview
• All other duties as assigned, within scope of the position
• Required use of company i-pad or specified electronic device

Skills

• Minimum 100 documented successful blood draws required
• Minimum one-year phlebotomy experience. Experience with pediatric and geriatric patients is a plus
• Sitting for periods of time
• Standing while performing work
• Driving to and from work assignments
• Lifting no more than 40 pounds
• Ability to multitask
• Must be flexible and available based on staffing requirements; weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM
• Must have a valid driver license and clean driving record with access to dependable/insured transportation
• Excellent interpersonal and communication skills
• Demonstrates good organization, communication, and interpersonal skills; is able to manage concerns of patients and employees in a professional manner
• Basic computer skills in Microsoft office with the ability to learn new software
• Must be able to make decisions based on established procedures and exercise good judgment. Seek supervisor guidance when appropriate
• Ability to work in a rapidly changing environment
• High School Diploma or Equivalent
• Phlebotomy or Medical Assistant certification
• Prefer urine or hair follicle collection and EKG experience

Company Overview

Company H1B Sponsorship