Commercial Lines Producer

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Producer to join our growing team in Bend, OR! 

Commercial Lines Producers report to the Office Leader, Vice President, or individual whose responsibility are in the sales and renewal of business and defined as “producer” by participation in the TOP GUN program. Producers receive sales goals and objectives while operating within Brown & Brown quality control procedures. Compensation can consist of commission in addition to base salary, at the Office’s discretion.  Business is primarily conducted outside of the physical location of the branch or office.   

How You Will Contribute: 

Promote the growth of BBNW through the sale of new accounts 

Develop and pursue cross-selling opportunities in concert with the Customer Account Managers 

Build, expand, and solidify relationships with the customers at all levels within the company and lead appropriate resources to address the customer’s needs, including risk and the identification and resolutions of underwriting or policy issues 

Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits 

Maintain and actively work a database of active prospects by identifying business needs and proposing company products and services 

Monitor level of customer service and assist with claim issues as needed 

Handle and resolve customer complaints and problems 

Encourage and coordinate teamwork and communication among those who service customers 

Set regularly scheduled meeting on a frequency that is appropriate for each customer 

Assist the Customer Account Managers with the collection of receivables 

Keep current on marketplace changes and inform customer as necessary 

Become significantly involved and future develop expertise in declared sector or market area by networking and participating in professional development activities 

Licenses and Certifications:  

Must have, or obtain within 6 months, current Property and Casualty License in all required states 

Skills & Experience to Be Successful: 
  

Bachelor’s Degree (BA/BS) in business or financial related field is preferred, other combination of work and/or education will be considered 

Basic understanding of insurance and business terminology 

Highly competitive with a strong desire to succeed 

Fluent with Microsoft Windows, Office 365, Word, and Excel 

AMS360 experience or skills to learn software program at an accelerated ability 

Exceptional telephone demeanor with above average empathy, able to read the subtleties of non-verbal communication, and respond accordingly 

Must have excellent customer service and interpersonal skills 

Strong, consistent, and assertive communication skills 

Maintain a high level of confidentiality with high energy and ability to work effectively at a fast pace 

Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position 

#LI-AFZ

Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.