Commercial Sales Account Advisor (Hybrid)

The Aubuchon Company is a 4th generation family company with 100+ retail locations, seeking an Account Advisor to support and accelerate commercial sales growth. This role involves managing leads, coordinating accounts, and ensuring smooth execution between customers and sales partners.

Responsibilities

• Proactively engage professional customers through outbound phone, text, and email outreach (minimum 125 touches per week)
• Identify, qualify, and pursue new B2B opportunities with contractors, property managers, facilities teams, and institutional buyers
• Act as the central "quarterback" for commercial leads, coordinating follow-up across Store Leaders, store teams, Professional Coatings Representatives (PCRs), and Business Development Managers (BDMs)
• Respond promptly to inbound inquiries with accurate quotes, pricing, product information, and order support
• Build and manage repeatable quote sheets, pricing structures, and quote follow-up
• Support professional account onboarding and maintenance, including tier placement, special pricing, trade credit, purchase orders, and issue resolution
• Partner closely with retail store teams to uncover B2B opportunities and support consistent execution of commercial strategies
• Troubleshoot inventory gaps, discontinued products, and sourcing challenges by coordinating with vendors, Store Leaders, and Product/Inventory teams
• Maintain accurate documentation in HubSpot CRM and ERP systems, ensuring strong pipeline visibility and prioritization
• Share customer feedback, competitive insights, and market trends to support strategic decisions
• Collaborate cross-functionally with Marketing, Operations, Procurement, and Customer Service to deliver a seamless professional customer experience

Skills

• High school diploma or GED
• 1–2 years of experience in sales, account coordination, customer service, or a related role
• Proficiency with HubSpot CRM or similar CRM platforms
• Strong communication skills with the ability to build trust and credibility
• Excellent organization and follow-through in a fast-paced environment
• Ability to work independently while collaborating with cross-functional teams
• B2B or professional sales experience
• Experience working with contractors, property managers, facilities teams, or trade customers
• Familiarity with hardware, paint, or facilities maintenance product lines
• Prior experience in outbound sales, lead generation, or cold calling
• Comfort supporting pricing discussions and coordinating across multiple stakeholders

Benefits

• 401(k) with Match Program – •Available Day 1 •
• PTO Awards starting at 80 hours and increases with seniority
• 11 Paid Holidays
• Company Car and Cell Phone Reimbursement
• Company Credit Card/Gas Card
• Medical, Vision, Dental Insurance
• Company Funded – HSA/HRA Program
• Short Term Disability
• Company Paid Life Insurance
• Wellness Program – •Earn $300 annually •
• Team Member Assistance Program and Fund
• Discounted Pet Health Insurance
• Gym Reimbursement
• Tuition Reimbursement Program
• Training and Growth Opportunities
• Team Member Discounts at all locations
• Company Discount Program for Tickets, Electronics, Vacations, and more!

Company Overview