Commercial VP/GM APT

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries.  We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. 

TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. 

Want to learn more?  Visit us at packaging.toppan.com

Summary Description:
The Commercial Vice President, General Manager, is accountable for the business's overall performance, growth, and strategic direction. This executive role collaborates on Profit & Loss responsibilities with the Operations Leader and the COO and leads the commercial engine that delivers profitable growth and exceptional customer experience. 

The role is commercially focused, with direct leadership of Sales, Customer Service, and Design Engineering. The Business Leader partners closely with Operations, Quality, and Supply Chain to ensure execution excellence, but does not manage day-to-day plant operations. 

This position serves as the business unit's strategic leader, aligning market strategy, customer engagement, innovation, and financial performance to drive long-term growth. 

What you’ll be doing:

1. P&L & Financial Performance 

Collaborates on P&L performance with Operations Leader and COO, including revenue, margin, EBITDA, working capital, and cash flow. 

Develop and execute Annual Operating Plan (AOP), forecasts, and long-range growth plans. 

Drive margin expansion through pricing discipline, value-based selling, and mix optimization. 

2. Commercial Strategy & Revenue Growth 

Develop and execute the go-to-market strategy aligned with growth objectives. 

Lead strategic account development and executive-level customer engagement. 

Oversee pipeline health, sales effectiveness, and market penetration initiatives. 

Sponsor major pursuits and negotiate key commercial agreements. 

Develops and executes expansion into new and adjacent markets already identified for the business. 

Identifies new and adjacent markets for expansion into. 

3. Sales Leadership 

Lead and develop a high-performing sales organization. 

Establish performance metrics, territory strategy, and growth targets. 

Implement disciplined sales processes, forecasting accuracy, and funnel management leveraging the organization's tools and systems. 

Coach and develop talent to strengthen commercial capability, leveraging the Sandler Selling System as well as other tools and systems available to the commercial organization. 

4. Customer Service Excellence 

Lead customer service operations to deliver best-in-class responsiveness and communication. 

Improve quote turnaround, order coordination, and issue resolution processes. 

Establish and monitor service KPIs, including OTIF, responsiveness, and complaint resolution. 

5. Design Engineering & Innovation Leadership 

Lead Design Engineering in support of new product development and commercialization. 

Ensure design solutions meet customer needs, manufacturability requirements, and quality standards. 

Drive innovation aligned with market needs and growth priorities. 

Improve speed-to-market and standardization of engineering solutions. 

6. Cross-Functional Business Leadership 

Strategic leadership without direct operational ownership 

Partner with Operations leadership to align capacity, service levels, and cost performance with commercial commitments. 

Collaborate with Quality and Supply Chain to ensure customer satisfaction and regulatory compliance. 

Lead cross-functional governance for pricing, demand planning alignment, and new product commercialization. 

Champion continuous improvement and customer-focused decision-making across functions. 

7. Talent & Culture Leadership 

Build and develop high-performing teams across Sales, Customer Service, and Engineering. 

Promote accountability, urgency, collaboration, and customer focus. 

Strengthen leadership bench strength and succession planning. 

Ideal location will be based in Chicago Area, Charlotte (South End) or Remote located out of CST or EST time zone

We’d love to hear from you if:

Required 

Bachelor’s degree in business, Engineering, Packaging, or related field 

10+ years of leadership experience in manufacturing, packaging, or engineered products 

Demonstrated success leading growth and commercial strategy 

Demonstrated success expanding into new and adjacent markets 

Experience influencing cross-functional teams without direct operational authority 

Executive presence with strong customer engagement skills 

Preferred 

MBA or advanced degree 

Experience in regulated or highly technical manufacturing environments 

Background in design engineering, commercialization, or product development 

Leadership Competencies 

Commercial intensity and growth mindset 

Financial rigor and strategic decision-making 

Customer-centric leadership 

Ability to lead through influence in a matrix environment 

Talent development and team building 

Strong negotiation and executive communication skills