Community Management Coordinator

Kinder's Premium Quality Seasonings & Sauces is a rapidly expanding company known for its adventurous culture and obsession with flavor. They are seeking a Community Management Coordinator to enhance community engagement across social platforms, manage product seeding programs, and analyze social listening data to support content strategies.

Responsibilities

• Manage daily (7 days a week) community interactions across all social platforms—reposting UGC, replying to comments, and answering DMs
• Build and nurture relationships with long-time brand advocates while strategically engaging new influencers to expand community reach
• Monitor community sentiment and flag recurring feedback or product concerns to relevant teams
• Partner with our Consumer Love team to respond to customer inquiries with empathy, clarity, and a voice that reflects the Kinder’s brand
• Project manage gifting campaigns from start to finish, ensuring timely execution
• Research and recommend influencers for gifting opportunities
• Maintain and routinely update the influencer and shipping databases
• Collaborate with our Creative Team to develop gifting materials, ensuring alignment with broader marketing initiatives
• Oversee product closet inventory, manage orders, and ensure all boxes are packed and shipped on time
• Assist in compiling results and insights to evaluate campaign performance and identify future opportunities
• Support the collection and analysis of social listening data to uncover community trends, pain points, and emerging opportunities
• Share actionable insights regularly to guide content planning, strengthen engagement strategies, and support community growth
• Assist in tracking key performance indicators (KPIs) related to sentiment, engagement, and product seeding
• Support the day-to-day publishing of social content across platforms including Instagram, TikTok, Facebook, and more
• Help maintain and update the content calendar to ensure consistent scheduling, alignment with marketing priorities, and real-time responsiveness

Skills

• Strong knowledge of social media platforms (Instagram, TikTok, Facebook, YouTube, Pinterest)
• Exceptional written and verbal communication skills with a customer-first mindset
• Ability to manage multiple tasks and projects simultaneously while maintaining attention to detail
• Analytical thinker with the ability to interpret data and inform decisions
• Adaptable, proactive, and energized by fast-paced, collaborative work
• Team-oriented with a passion for people and relationship-building—both internally and externally
• Comfortable leading or supporting as needed; eager to learn, grow, and contribute creative solutions
• Must be available during peak periods, including weekends and holidays, to ensure we support our community when it matters most
• A love for cooking is a plus—it helps in connecting with and understanding our food-loving community

Benefits

• Paid time off
• 401k
• Bonus / incentive eligibility
• Equity grants
• Competitive health benefits
• Other family-friendly benefits, including parental leave

Company Overview